格洛斯特波頓大廳美居飯店(Mercure Gloucester Bowden Hall Hotel)

Nice place nice grounds and quite comfortable. For my purposes it’s in a good location too

Having previously stayed at the hotel and not had a great experience I was impressed with the level of service this time. My room was clean and comfortable, quiet and the right temperature. I arrived late and had a delicious pizza from the bar menu that was served efficiently. Breakfast was plentiful and tasty. There was an added touch of a bowl of fruit in the room and a card welcoming me back which was nice. Unfortunately I went to pick up the orange in the fruit bowl and it was mouldy which made me wonder how long the fruit had been hanging around for. Overall much improved but still with the odd disappointing touch.

I was staying for work and wanted a good night’s sleep beforehand. The room was extremely hot, like a sauna when I walked in from the corridor. I spoke to reception who said it would improve when they turned the heating off, this impact was minimal. I turned on the air con unit but little cold air came out and I suspect it wasn’t turned on at the main unit in January. The heat was stifling and made sleeping difficult. I was also in a room near to some sort of ventilation unit that made a constant loud rumbling/humming noise. Reception asked if the room was bit loud and I said yes actually it is, will this go on all night - apparently it would improve when the kitchen shut down for the night. Unfortunately I didn’t notice an impact. Reception also said that they don’t normally use these rooms but that they were fully booked so had had to. Later in the conversation I was told they were using them for ‘other reasons’. I had dinner in the restaurant, I was shown to a table and the offer of water was made. This never materialised. I ordered my food and had finished it by the time my drink arrived. The waitress was apologetic but this was just disappointing. Breakfast the next day was a similar story, offered coffee or tea and told food was self service. The pastry was nice, cooked breakfast average at best, dry hash browns, cheap flavourless sausages. A waitress asked if everything was ok for me and I asked for the coffee again, this arrived after I’d finished eating.

If you like an old refurbished unconfortable labyrintic mulltilevel manor without elevator and far away from everything in a countryside land served with snaky hollowed roads, then you are in a perfect place. Hygiene? carpets everywhere ...

Lovely stay wished we could have stayed longer. Room excellent and clean. Friendly staff nothing was too much trouble. Room service excellent. Made to feel welcome from the time we walked in. A lovely meal in the evening washed down with a nice bottle of Rioja followed by few beers and gin and tonic’s in the lounge area. A thoroughly enjoyable experience

Average hotel.Grubby needs updating.windows need agood clean,inside and out,sticker marks on windows.Reception pooky.long walk to bedrooms.No lift.Timed heating.Not impressed .