Really poor!! Would not stay with premier inn again. The cleanliness was disgusting, the bedding had stains and rips, the curtains had moth holes, there was ********** on the bedding, marks over the walls. My 5 year old found a pack of paracetamol under one of the beds which could have been fatal I hadn’t have noticed this. The heating was not working either. After initially making this know to staff we were told that no other room was available. But then after requesting a refund we were offered a different room. The new room was cleaner but still not expected standards. We had travelled as a family ( 2 children 5 and 6) for 4 hours from South wales to stay with you and we was let down by yourselves - will not be returning!!
翻譯