愛迪生旅館

When we opened the door with the code we were emailed we found an unmade bed and a room that wasn't ready. This was at 4pm, an hour after check-in. Calls to Bruce, the proprietor went to voice mail . When he called back he was very nonchalant, said he would send someone to make up the room. When I said I needed to shower and get ready for dinner an our play, he did offer the room across the hall to shower and change, which we did, but it was very inconvenient. We were offered no compensation from Bruce . The ladies at the taco shop around the corner and the housekeeper offered us drinks. Bruce needs to go back to hospitality school I have NEVER had such poor customer service without being offered some type of compensation. This guy barely apologized. I have friends in Stratford who know alot of people and are passing on our experience.

We've stayed in the new River Apartment - 2 Bedroom with large living room, dining table, kitchen and full bath overlooking the river. We've enjoyed the privacy of the rooms and the large living and dining space with full kitchen to spend time together with friends. The full both adds the luxury to the stay. Zen beautiful design of the apartment and every room has reminded us the flow of life, with river seen outside of the windows, beautiful historic courthouse and just steps away from Stratford Festival theatres, restaurants and wonderful shops this place has everything one may need to experience a joy of life. All units in this hotel are always super clean, well organized and thought through.