Checked in late at night without reservation, but decided to stay for an additional two days. So reserved the Hotel through this site and contacted hotel about my new reservation so that they would know I was staying. I came back late at night only to find all my stuff was gone! Had to wait an hour to get my stuff. Staff stated that it was an honest mistake. And management has yet to contact me about the situation. I will be asking for a refund, since I did not occupy the room that day.
翻譯