藝術飯店(Hotel Art)

This hotel is well located in the old quarter Bascarsija. Old Sarajevo Clock Tower and Latin bridge are very nearby. There are plenty of shops, bars and restaurants in the locality. Property looks old, with tired furniture, bed and carpets. High time they change the mattresses. As I felt it can hurt my back, I slept on the floor spreading the bed sheets. Room was provided with a TV, mini refrigerator, telephone, locker, free toiletries, bathrobe, slippers, hairdryer etc. Bathroom is quite small for having a shower. A/c remote was not working. The housekeeping staff attended to it immediately, however, she could not resolve the issue, upon which they allotted another room. Though heating system was seen, it was not working. The housekeeping staff told to turn the a/c heater, but, it was not effective. Breakfast was good with an excellent spread of bread, cheese, sausages, salami, different egg preparations, fruits, cakes, cereals, juice, yogurt, salads, olives, coffee and tea. The restaurant was well decorated and was spacious too. Front office staff and the house keeping staff were very courteous and gave excellent service. Overall, this is a decent place with close proximity to old and new town areas.

I really don’t like being lied to. There is no air conditioning in at least half of the rooms. We were here with a group of 13. Approximately seven rooms total. Half of us don’t have air-conditioning and they keep saying they will fix it tomorrow…and they don’t, so you have to sleep with the window open and the windows are right above the dumpsters, which are emptied at 3 AM and then again at 4 AM. The breakfast was decent. I also have dinner here last night and was good. The young lady working the desk in the morning is very kind and help me find a running route.