「Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings」
「the staff are friendly and professional. the cafe's chef was quite good. the beds clean and comfortable,
the hotel however was designed by a nincompop. there was barely four inches between the front of the toilet and the wall. the sink is designed to splash. the lights cannot all be controlled from the bedside.
overall i had a pleasant stay.」
「We had booked the room for newly wedded couples we just informed the reception Ms keerthi she arranged the rest with very short time Absolutely very good service from right from the reception ..」
「Great location, amazing staff.
The size of the rooms are extremely large .
Breakfast is amazing as well.
Areas to improve : there is an ironing board, however none of the electrical plug points in the room support the plug of the iron box」
「So great trip ever.
The hotel room is sooo perfect. Nothing can complain at all.
Staff are so great in every department.
Special thanks to Guests relations, Joshitha who made our stay so memorable.」
JJosa LamI recently stayed at ITC 梔子花班加羅爾豪華精選酒店 and had a very enjoyable experience. The hotel is beautifully designed, blending modern luxury with traditional Indian aesthetics. My room was spacious and elegantly furnished, featuring all the necessary amenities for a comfortable stay. The staff were friendly and attentive, providing excellent service throughout my visit. I particularly enjoyed the variety of dining options, with several restaurants offering delicious local and international cuisine. The hotel’s location is convenient, making it easy to explore nearby attractions. While the spa facilities were nice, I found them a bit crowded during peak hours. Overall, ITC 梔子花班加羅爾豪華精選酒店 offers a great blend of comfort, service, and ambiance, making it a solid choice for travelers seeking a luxurious stay in Bangalore.
CChrissy GWould definitely highly recommend this hotel to any traveller. The location next to the mall is perfect with ample shopping and lots of food shops to try. The hotel is beautifully kept with attention to detail at every level of service and cleanliness. Staff are super helpful and very friendly willing to accommodate your every need. The hotel is also equipped with day spa which is the perfect end to your holiday. The architecture design of this building is incredible so gorgeous to see during the day and even more impressive at night. Keep the great level of service up would definitely book again if visiting India again
SShilpa BawejaLovely stay, nice pool, friendly staff, breakfast was good too, and location is v close to the G***da mall. The only limitation is space, probably because it's in the city center. There is hardly any garden area and the size of the pool is small, though it's pretty nice! I would stay again next year! Good value for money.
AAlex_OLZentral gelegenes Business-Hotel mit sehr freundlichen und hilfsbereiten Mitarbeitern, das allerdings schon sehr in die Jahre gekommen ist.. Aus europäischer Sicht sind ”5-Sterne Luxus” aber stark übertrieben, 3-4 Sterne passen eher. Die Zimmer sind sehr klein, die Betten aber sehr bequem.Die Badezimmer in den Deluxe-Zimmern sind sehr abgenutzt und sollten dringend renoviert werden!
Der Hozelpool ist in ein Restaurant integriert und kann zum Schwimmen nur morgens genutzt werden, es stehen dort aber keine Umkleiden, Duschen etc zur Verfügung. Insgesamt ein OK-Aufenthalt.