尋找亞歷山德里亞 4 星級飯店

「攜程訂的兩間大牀房，到前台準備入住，回答衹能查到一間雙牀，打攜程客服一直忙線，後來一位客服打給我，要和酒店前台對話，在給了酒店他們內部一個確認碼后，酒店查到科另外一間，還是雙牀，客服電話裏讓酒店前台換大牀，前台不肯，說無法換，最後衹能再等攜程去交涉，前後約一個小時，最後還是自己去找了酒店值班經理說明情況才得以入住，到酒店是晚上8點50，10點才拿到房卡，經歷了一天的長途疲勞還碰到這事比較糟心，酒店離市區位置比較近，價格比較便宜，畢竟希爾頓大牌，不過這類酒店早餐都要另外收費且貴，還是覺得holiday inn，crown plaza這類比較好，性價比高」

「这是一个很好的经验。工作人员非常棒。虽然过夜停车费太多了。这应该做广告，这样当你开车到达那里时系统不会受到冲击，而且没有其他选择停车的地方。轻微的高速公路抢劫与停车场。不过，其他一切都非常棒。」

「前台工作人員很熱心。這個地方很美。到目前爲止,一直很棒。」

「房間乾淨整潔，設施便舊尤其是廁所。早餐有自助餐或者點單式，自助菜品不多經典的美式早餐，不要想象的和國內一樣。步行10分鐘就到king street station有blue和yellow兩條線路，都能直到市中心。」

「 酒店和酒店服務很棒!停車服務糟糕!前台非常nice,非常包容。服務員停車服務員是我一生中最差的一次。他沒打招呼,粗魯地(以一種語氣)說我們必須在把車開進車庫前辦理登機手續。他把我們趕出了車庫。所以我在前台這樣做,而我的女朋友在街區裏兜圈子。到目前爲止不算什麼,直到我們拿了30美元的停車罰單回來。然後那個男僕說我們不能停車在那裏,因爲沒有房間。但我們只是付了前台的,對吧?然後我們說我們付了“所以能讓我們的車停嗎?”“服務員告訴我們,“這個停車場與酒店毫無關係!”儘管入口標牌上寫着“酒店藍”,但停車場的其他顧客卻告訴我們去別的地方,因爲他跟他們在一起很粗魯。所以我們在非常繁忙的社區開車兜風,在半英里外發現了10美元的停車場。我們回來向前台解釋發生了什麼,她親切地給了我們一瓶香檳和水,並退還了我們的停車費。她還提供優惠早餐和她的私人停車位!哇。她真的很關心客戶滿意度。強烈推薦這個地方,但停在別的地方!!!」

「房間不錯，咖啡充足，樓下就是餐廳。出行靠黃線和藍線地鐵，去景點、機場都很方便，還可以在老城遊覽，吃當地各和美食。點贊！」

「酒店有自己的免費停車場，很棒。 位置也很不錯，周圍走走真的很舒服。 房間沒得説，衞生間稍微小了一些。 早飯免費，就是稍微有點簡單，吃飽是肯定沒問題的。 服務員非常nice。很好的一次體驗。」

「房間很漂亮,很舒服。我們喜歡這個位置。但是我們的房間有一個非常令人不安的體驗。我們注意到死鎖實際上沒有在我們的門上工作。我喜歡用這個來額外的保護。我們5晚住宿的最後一晚,我們有一個女人走進我們的房間,而我們試圖入睡,因爲第二天早上的航班很早。她說她很抱歉打擾我們,並認爲這是她的房間,顯然她告訴前台,他們只是給了她我們房間的鑰匙!??你至少不會得到一些身份證或驗證,這是正確的房間。這非常令人不安的,我們對我們的安全感到緊張,並提前離開我們的航班。還有一些事情要知道,沒有每日女僕服務,毛巾交換或咖啡補充,我們不得不要求衛生紙。 」

「I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!」

「房間整潔，沒施簡單，衞生乾淨， 服務一般般，早餐很筒單。沒有拖鞋，一次性牙刷牙膏都沒有。」