尋找羅馬 4 星級飯店

酒店離中央車站步行約8分鐘，出入很方便。附近也有很多餐廳葯房超市，很便利。酒店的房間很大，其實也很乾凈，但不知為何總有異味散不出去，而且也不清楚房間打掃的時間是否有限制？但酒店的早餐很不錯，服務員也很熱情。

在星際酒店 (Starhotels) 享受難忘的住宿體驗和卓越的服務 您好，我是一位來自韓國的旅行者，最近和家人一起去義大利旅行，入住了星際飯店。 我們在羅馬的四天住宿體驗非常棒，以至於我一回到家就迫不及待地想寫下這篇感人至深的評論。 這是我們第一次帶著媽媽和兒子去歐洲度假，在羅馬的頭三天我們入住了星際酒店。從抵達的那一刻起，一切都超出了我們的預期：優越的地理位置、一塵不染的房間，最重要的是，工作人員熱情周到的服務，讓我們的住宿體驗無比舒適。我們非常滿意，決定在義大利的最後一晚再次入住星際酒店。然而，由於我的一個失誤，我不小心訂錯了日期。 在結束了11天的漫長義大利南部之旅後，我們筋疲力盡地回到羅馬——到達酒店後才發現預訂有誤。 那真是令人緊張和不知所措的時刻……直到經理託法爾·M先生好心地伸出援手，幫助我們。 託法爾先生還沒完全理解我們的意思，就看著我們——尤其是我兒子——的眼睛，簡單地說：「別擔心，我會幫你們找到解決辦法的。」短短幾句話，讓我們如釋重負，倍感安慰。在異國他鄉，這樣的失誤可能會讓人感到不知所措，但他冷靜而真誠的安慰，卻帶來了巨大的改變。 更令人感動的是，前台的託法爾先生和保拉·S女士不辭辛勞地為我們找到了解決方案。由於預訂是透過外部網站（而非飯店直接預訂）進行的，所以問題比較複雜。儘管如此，託法爾先生還是親自打了好幾通電話，並認真跟進，直到問題解決為止。 多虧了他的努力，我們終於在義大利的最後一晚，如願以償地回到了我們心儀的星級酒店——星辰酒店，感受到了安全和關懷。 作為一名曾在韓國國際連鎖酒店工作多年、目前仍在酒店業工作的人士，我可以坦誠地說，他們的專業和敬業精神確實令人欽佩。 他們是真正的酒店經營者的典範——絕對值得認可和讚揚。 我下次再來羅馬時一定會毫不猶豫地再次選擇這家酒店。我還計劃透過部落格、旅遊社區以及任何我能接觸到的平台，向盡可能多的人推薦星際酒店以及托菲爾先生和保拉女士的卓越服務。 衷心感謝你們。

HiSuite Rome has two kinds of accommodation: regular hotel rooms and two or three small two-bedroom apartments, each with separate entrance. As we are a family of five (two parents and three children aged 16, 7, and 1,5 years), we got an apartment. The apartments are located in a separate house just opposite to the hotel reception on a narrow and truly authentic street in the old center of Rome, in a few minutes' walk from Piazza Navona. Each apartment has an entrance door with a codelock, which opens into a living/dining room with a kitchenette complete with a fridge, a coffee machine, and a toaster. One of the two bedrooms is one level above, another is one level below, underground (and without natural light), all three levels being connected with staircases. From the photos in the hotel website it was not clear that the apartment is organized in as many as three levels (although the staircase was of course clearly visible), but this is a nice detail adding much to the cozy character of the space. Note however that living in this space involves using stairs a lot. Both bedrooms are equipped with shower and toilet, and there is one wardrobe with a small safe upstairs. The tasteful decoration of the apartment, as well as the hotel's lobby, deserves special mention, and every morning it was delightful to see the beautiful Baroque frames of windows just opposite to ours. The hotel is apparently owned by a family, and the owners were really friendly and thoutful. We kept contact via email and WhatsApp with Laura, Giulia, and Mike (Michele?), and this experience was pleasant and memorable. The hotel team helped us book comfortable and reasonably priced transfers from the Fiumicino airport and to the Termini train station, and both taxi drivers were punctual and dependable. We had an early inbound flight, and the hotel provided us with early check-in free of charge (without us asking for it). On the day of checkout our luggage was kept until the taxi arrived in the evening. The hotel also provides to its guests a memo with a useful selection of eating and cultural addresses, and Laura readily gave lots of practical advice regarding visiting the city's attractions. HiSuite Rome does not have breakfast room, but there is a cafe next door. We however did not use it, because it was nice to have our own breakfasts at our place. All in all, our experience with HiSuite Rome is perfect. They provide normal service that you expect from a hotel of this class, but do everything with much attention to detail, in a thoughtful, friendly and dependable manner that goes beyond what's expected. I would definitely recommend this place to anyone wishing to explore Rome from a nice and historical location, and will check their website first should we be coming to Rome again.

硬體稱不上是四星的旅館，位置較為偏僻，早餐很不錯，相當豐盛，用料也很好。 另外，飯店的水不確定是不是要收費，飯店內無飲水裝置，僅有冰箱內礦泉水（小卡上寫要收費，但後來也沒跟我收，去櫃檯要水也免費給我）。 這次預訂時，trip和住宿方出了點紕漏，網站上照片房型與實際入住時的房間完全不同，後來也僅是提供自家平台coin補償，這點在預訂時要再三確認，實際入住的照片，跟網站上實在差太大了。 如果是在住宿昂貴的羅馬選擇實際入住的房型，相當不推薦，因為在市中心隨便住一個二星的民宿可能都比這好，無論是在交通便利性，還是床的大小上。

第一天晚上到的時候半夜了，是個老爺爺辦理入住的，爺爺英文不好，完全沒找到訂單，但是還是給安排入住啦，第二天攜程就把問題溝通好了，白天的工作人員英語交流無障礙，洗澡睡覺都沒問題，對面就是梵蒂岡博物館，每天看排隊多少人，總體來説還是很不錯的，裝修風格非常Roma，角落房面積很大。

進去的路有點難找，其他都挺好的，距離羅馬古城十公里不到，二十分鐘開車。酒店設施很新，晚餐不錯，小哥也挺帥的

超級好處!門開上有點難,互聯網可是可以 

We stayed here for four nights in June of 2025. The location of the hotel is generally good for getting to some of the more noteworthy site (Trevi Fountain, Spanish Steps, etc.). There's a metro station around 8 minutes walk away, which opens up most of the rest of the city pretty well. We walked from here to the Vatican, which took around 35 minutes, but would be less than half that by cab. The surrounding area is great for clothing shops, but the food we found nearby was mostly so-so, and frequently over-priced tourist fare, though I'm sure if you walk a little farther from the hotel you can find some good options. The room itself was booked for a family of four, and was comfortable. The bathroom and shower had good water pressure, and the AC worked just fine. Some of the sheets were not quite clean, but we just didn't use the one we found slightly dirty. The beds were comfortable and a good size. The room and hotel have little to no facilities, so you're really just paying for room and the location. The exterior entrance is not well marked, and we actually walked past it on the street several times. If you're thinking of booking here, I'd recommend just looking for the GAP store which is directly across the street, much easier to find. Our interactions with the hotel staff were limited. We received a number of automated messages, some of which were contradictory, or had out of date information. After booking and paying for the room (a non-refundable booking) we were told there was an extra ”city tax” not included which would need to be paid before checking in which amounted to around an extra $90 or so, and the offered price of an airport transfer service went up as soon as we requested it (from 85 euros to 95). The hotel arranged the transfer service for us, but the driver left the airport before we could get out of the passport control due to another booking. The driver service showed up at the hotel at the time the flight was supposed to arrive, even though the flight was late, and you'd expect them to know that going through passport control takes easily an hour, so this seems to be quite poor planning on behalf of either the hotel or the service. We ended up taking a taxi from the airport which was also slightly over half the price of the transfer service, so I'd recommend skipping their service, it seems like a rip-off. Taxis from the airport to the city center seem to be subsidized by the government, and were a fixed price of 55 euros (for a normal size car big enough for 4 people) at the time we visited. The train from the airport is also not a bad idea if you're comfortable using the metro, as the train station is just 3-4 metro stops from the nearest metro station to the hotel (Spagna). Overall, we enjoyed our stay, but felt like we mostly paid for the location.

我們一到，他們就陪我們去了同一集團旗下位於 Via Magenta（即後面）的另一家飯店，Hotel Luce。結構較差，但員工非常友善且樂於助人。和特米尼火車站附近的大多數飯店一樣，四星級飯店的評級非常值得懷疑。唯一的優點是距離車站很近。

酒店整體還算乾淨，環境也不錯！ 但是非常不好找！ 沒有前台，衹有一個WhatsApp 賬號，但是衹有固定時間段內才有回復！也沒有什麼指引！ 雖然地理位置上羅馬一個地鐵站附近，很方便！但是這個是價格還是偏貴了🙁不划算！