尋找羅馬 4 星級飯店

感謝友善的工作人員將房間打掃得乾乾淨淨。不過，早餐與四星級飯店相比略顯遜色。 另外，城市稅是兩人五天75歐元……不知道其他地方是不是也一樣。 與其他羅馬酒店相比，這家酒店是一個舒適的休憩之所。

在星際酒店 (Starhotels) 享受難忘的住宿體驗和卓越的服務 您好，我是一位來自韓國的旅行者，最近和家人一起去義大利旅行，入住了星際飯店。 我們在羅馬的四天住宿體驗非常棒，以至於我一回到家就迫不及待地想寫下這篇感人至深的評論。 這是我們第一次帶著媽媽和兒子去歐洲度假，在羅馬的頭三天我們入住了星際酒店。從抵達的那一刻起，一切都超出了我們的預期：優越的地理位置、一塵不染的房間，最重要的是，工作人員熱情周到的服務，讓我們的住宿體驗無比舒適。我們非常滿意，決定在義大利的最後一晚再次入住星際酒店。然而，由於我的一個失誤，我不小心訂錯了日期。 在結束了11天的漫長義大利南部之旅後，我們筋疲力盡地回到羅馬——到達酒店後才發現預訂有誤。 那真是令人緊張和不知所措的時刻……直到經理託法爾·M先生好心地伸出援手，幫助我們。 託法爾先生還沒完全理解我們的意思，就看著我們——尤其是我兒子——的眼睛，簡單地說：「別擔心，我會幫你們找到解決辦法的。」短短幾句話，讓我們如釋重負，倍感安慰。在異國他鄉，這樣的失誤可能會讓人感到不知所措，但他冷靜而真誠的安慰，卻帶來了巨大的改變。 更令人感動的是，前台的託法爾先生和保拉·S女士不辭辛勞地為我們找到了解決方案。由於預訂是透過外部網站（而非飯店直接預訂）進行的，所以問題比較複雜。儘管如此，託法爾先生還是親自打了好幾通電話，並認真跟進，直到問題解決為止。 多虧了他的努力，我們終於在義大利的最後一晚，如願以償地回到了我們心儀的星級酒店——星辰酒店，感受到了安全和關懷。 作為一名曾在韓國國際連鎖酒店工作多年、目前仍在酒店業工作的人士，我可以坦誠地說，他們的專業和敬業精神確實令人欽佩。 他們是真正的酒店經營者的典範——絕對值得認可和讚揚。 我下次再來羅馬時一定會毫不猶豫地再次選擇這家酒店。我還計劃透過部落格、旅遊社區以及任何我能接觸到的平台，向盡可能多的人推薦星際酒店以及托菲爾先生和保拉女士的卓越服務。 衷心感謝你們。

硬體稱不上是四星的旅館，位置較為偏僻，早餐很不錯，相當豐盛，用料也很好。 另外，飯店的水不確定是不是要收費，飯店內無飲水裝置，僅有冰箱內礦泉水（小卡上寫要收費，但後來也沒跟我收，去櫃檯要水也免費給我）。 這次預訂時，trip和住宿方出了點紕漏，網站上照片房型與實際入住時的房間完全不同，後來也僅是提供自家平台coin補償，這點在預訂時要再三確認，實際入住的照片，跟網站上實在差太大了。 如果是在住宿昂貴的羅馬選擇實際入住的房型，相當不推薦，因為在市中心隨便住一個二星的民宿可能都比這好，無論是在交通便利性，還是床的大小上。

HiSuite Rome has two kinds of accommodation: regular hotel rooms and two or three small two-bedroom apartments, each with separate entrance. As we are a family of five (two parents and three children aged 16, 7, and 1,5 years), we got an apartment. The apartments are located in a separate house just opposite to the hotel reception on a narrow and truly authentic street in the old center of Rome, in a few minutes' walk from Piazza Navona. Each apartment has an entrance door with a codelock, which opens into a living/dining room with a kitchenette complete with a fridge, a coffee machine, and a toaster. One of the two bedrooms is one level above, another is one level below, underground (and without natural light), all three levels being connected with staircases. From the photos in the hotel website it was not clear that the apartment is organized in as many as three levels (although the staircase was of course clearly visible), but this is a nice detail adding much to the cozy character of the space. Note however that living in this space involves using stairs a lot. Both bedrooms are equipped with shower and toilet, and there is one wardrobe with a small safe upstairs. The tasteful decoration of the apartment, as well as the hotel's lobby, deserves special mention, and every morning it was delightful to see the beautiful Baroque frames of windows just opposite to ours. The hotel is apparently owned by a family, and the owners were really friendly and thoutful. We kept contact via email and WhatsApp with Laura, Giulia, and Mike (Michele?), and this experience was pleasant and memorable. The hotel team helped us book comfortable and reasonably priced transfers from the Fiumicino airport and to the Termini train station, and both taxi drivers were punctual and dependable. We had an early inbound flight, and the hotel provided us with early check-in free of charge (without us asking for it). On the day of checkout our luggage was kept until the taxi arrived in the evening. The hotel also provides to its guests a memo with a useful selection of eating and cultural addresses, and Laura readily gave lots of practical advice regarding visiting the city's attractions. HiSuite Rome does not have breakfast room, but there is a cafe next door. We however did not use it, because it was nice to have our own breakfasts at our place. All in all, our experience with HiSuite Rome is perfect. They provide normal service that you expect from a hotel of this class, but do everything with much attention to detail, in a thoughtful, friendly and dependable manner that goes beyond what's expected. I would definitely recommend this place to anyone wishing to explore Rome from a nice and historical location, and will check their website first should we be coming to Rome again.

無與倫比的門戶： 為什麼這家飯店是我新的旅行聖地 偶然發現一家位置絕佳的酒店，感覺就像發現了無縫旅行的秘訣。忘掉你對妥協的認知－這裡*應有盡有*，而且價格實惠。它的位置不僅優越，而且對任何旅行者來說都**徹底改變了**，尤其是像我這樣長途飛行後疲憊不堪的旅客。 **交通三重奏：輕鬆逃離** 走出大堂，感覺就像握著城市的萬用鑰匙。就在樓下？ **機場巴士**！無需費力尋找計程車，也無需費力轉乘。經過14個小時的旅程，看到巴士站就在幾步之遙，提供順暢且經濟實惠的返回航站樓的交通，真是幸福極了。只有在拖著行李穿過多個街區後，你才會真正感受到這種壓力的釋放。 但還有更好的選擇。 **中央火車站**近在咫尺。它並非某個偏遠的郊區，而是真正的樞紐，連結著*每個*街區、地標和鮮為人知的瑰寶。區域一日遊？輕鬆搞定。探索奇特街區？輕鬆搞定。深夜返程？完全沒問題。火車站完善的交通網絡讓我可以隨心所欲地穿越城市，欣賞日落美景，或參觀著名的博物館區，無需擔心任何交通問題。自由，真正釋放。 **城市脈搏：腳步，而非步伐** **這就是它的魔力所在：**步行**。別再說「靠近市中心」意味著要走20分鐘的路或坐昂貴的優步了。充滿活力的市中心——擁有眾多主要廣場、標誌性咖啡館、熙熙攘攘的市場和令人無法抗拒的小精品店——只需**10-15分鐘的步行**即可到達。我可是算準了時間的！晚餐後，漫步在燈火通明的迷人街道上，手裡拿著意式冰淇淋，沉浸在城市氛圍中，無需趕著交通工具……這就是我們渴望的地道旅行體驗。您身處城市之中，而不僅僅是城市附近。 **超越物流：便利的脈動** 附近不只是交通樞紐，更是活力四射！想吃宵夜？街角小店營業至深夜。想吃正宗的當地早餐？隔壁兩家迷人的麵包店就在附近。忘記帶適配器了？轉角處的電子產品商店就在附近。藥局、休閒餐廳、咖啡廳—一切都觸手可及，融入您家門外，讓您輕鬆滿足日常需求，並增添道地的當地風情。 **令人驚艷：物超所值** 鑑於優越的地理位置和無與倫比的交通便利，您肯定會期待高昂的價格，對吧？準備好迎接驚喜吧。這裡的價格**非常實惠**。不只是「經濟實惠」；這真是**超值**。我反覆確認，確信其中一定有貓膩。乾淨舒適的房間、必備的設施、友善的員工，*還有*這麼好的位置？就這個價格？感覺不像是住在飯店，更像是投資一次無縫銜接、豐富的旅遊體驗。 **結論：別猶豫，趕快預訂** 真的嗎？這家旅館不只是一個睡覺的地方；它是提升您整個旅程體驗的終極**戰略大本營**。機場直達、覆蓋全城的鐵路連接、輕鬆步行即可到達市中心、充滿活力的當地便利設施以及*和*真正實惠的價格，這些無與倫比的組合簡直無與倫比。它消除了摩擦，節省了寶貴的時間和金錢，讓您專注於體驗目的地。 早餐時，我向其他旅客讚不絕口，看到他們立刻拿出手機查看空房狀況。顯而易見，這不僅僅是*一個*不錯的選擇； **這是您最明智的選擇**。趁著還沒有人發現這個黃金地段，趕快預訂吧！從下飛機的那一刻起，直到您輕鬆無比地返回機場，您都會感謝自己的選擇。絕對是旅行者的勝利！

超級好處!門開上有點難,互聯網可是可以 

我最近住在這家酒店，雖然有一些優點，但整體體驗令人失望，因為一系列被忽視的細節和令人沮喪的問題。 首先說說優點——員工很棒：友善、樂於助人、資訊豐富。每當有人需要幫助時，他們都會盡力提供協助，這份熱情好客讓我很感激。飯店位置不錯，搭公車到市中心約30分鐘。雖然不算市中心，但如果交通方便的話，還是可以接受的。 抵達時房間還算乾淨，但客房服務品質迅速下降。我不小心留在淋浴地板上的一塊乳液污漬一直沒有清理，客房服務人員沒有真正擦洗，只是蓋了一塊墊子——好像是為了掩蓋污漬。最初，房間裡備有兩套毛巾，但第一天之後，每套只更換了一套。雖然預訂的是單人房，但如果能保持原來的數量，會顯得更用心和更一致。 還有一些小麻煩，加在一起就麻煩了。例如，房間電話沒有電話簿，所以我不知道如何聯絡前台或取得任何服務。此外，前兩天空調壞了，原來是因為前一位客人要求關閉空調，但一直沒有重置。我花了很長時間才意識到，必須請禮賓部重新啟用。一家管理得當的酒店，空調應該會自動重置，為下一位客人做好準備，而無需提出要求。 歐陸式早餐也令人失望。炒蛋又乾又硬，而且顏色有點奇怪的灰色。培根和香腸都是冷的，柳橙汁是用塑膠杯裝的。新鮮水果很少，更糟糕的是，他們在早餐時間隨機放了一個揚聲器在地板上播放廣播廣告——對於一頓早餐來說，這種氛圍很奇怪，也很不愉快。我很慶幸我沒有為整個住宿期間的早餐付費，因為那絕對不值得。 飯店的Wi-Fi是我目前為止遇到的最糟糕的飯店之一。它經常斷線，即使連上，網速也勉強能達到5Mbps。對於一家位於遊客密集地區的酒店來說，這簡直令人無法接受，這明顯表明酒店對客人的需求缺乏了解——尤其是那些依賴Wi-Fi規劃行程或保持聯繫的旅客。 噪音是另一個主要問題。電梯開啟時發出刺耳的警報聲，每天早上都吵醒我。牆壁和門都薄如紙，很容易聽到外面有人走動或說話的聲音，而且關門時聲音很大，更添幹擾。 最後，雖然這不是酒店的錯，但酒店周圍住著一些無家可歸的人，這可能會讓一些客人感到不安，尤其是在晚上。 總而言之，雖然員工很優秀，地理位置也不錯，但還是存在太多令人沮喪且可以避免的問題——客房服務差、Wi-Fi 無法使用、早餐品質不佳、噪音問題嚴重，以及對賓客體驗基本要求的忽視。除非酒店在各方面做出重大改進，否則我不會推薦入住這裡。

We stayed here for four nights in June of 2025. The location of the hotel is generally good for getting to some of the more noteworthy site (Trevi Fountain, Spanish Steps, etc.). There's a metro station around 8 minutes walk away, which opens up most of the rest of the city pretty well. We walked from here to the Vatican, which took around 35 minutes, but would be less than half that by cab. The surrounding area is great for clothing shops, but the food we found nearby was mostly so-so, and frequently over-priced tourist fare, though I'm sure if you walk a little farther from the hotel you can find some good options. The room itself was booked for a family of four, and was comfortable. The bathroom and shower had good water pressure, and the AC worked just fine. Some of the sheets were not quite clean, but we just didn't use the one we found slightly dirty. The beds were comfortable and a good size. The room and hotel have little to no facilities, so you're really just paying for room and the location. The exterior entrance is not well marked, and we actually walked past it on the street several times. If you're thinking of booking here, I'd recommend just looking for the GAP store which is directly across the street, much easier to find. Our interactions with the hotel staff were limited. We received a number of automated messages, some of which were contradictory, or had out of date information. After booking and paying for the room (a non-refundable booking) we were told there was an extra ”city tax” not included which would need to be paid before checking in which amounted to around an extra $90 or so, and the offered price of an airport transfer service went up as soon as we requested it (from 85 euros to 95). The hotel arranged the transfer service for us, but the driver left the airport before we could get out of the passport control due to another booking. The driver service showed up at the hotel at the time the flight was supposed to arrive, even though the flight was late, and you'd expect them to know that going through passport control takes easily an hour, so this seems to be quite poor planning on behalf of either the hotel or the service. We ended up taking a taxi from the airport which was also slightly over half the price of the transfer service, so I'd recommend skipping their service, it seems like a rip-off. Taxis from the airport to the city center seem to be subsidized by the government, and were a fixed price of 55 euros (for a normal size car big enough for 4 people) at the time we visited. The train from the airport is also not a bad idea if you're comfortable using the metro, as the train station is just 3-4 metro stops from the nearest metro station to the hotel (Spagna). Overall, we enjoyed our stay, but felt like we mostly paid for the location.

酒店整體還算乾淨，環境也不錯！ 但是非常不好找！ 沒有前台，衹有一個WhatsApp 賬號，但是衹有固定時間段內才有回復！也沒有什麼指引！ 雖然地理位置上羅馬一個地鐵站附近，很方便！但是這個是價格還是偏貴了🙁不划算！

我們一到，他們就陪我們去了同一集團旗下位於 Via Magenta（即後面）的另一家飯店，Hotel Luce。結構較差，但員工非常友善且樂於助人。和特米尼火車站附近的大多數飯店一樣，四星級飯店的評級非常值得懷疑。唯一的優點是距離車站很近。