尋找金邊的3 星級飯店

15年左右開的加州大酒店Q，在機場附近天花板的 存在，房間智能設施，高水平的自助早餐，露台泳池和酒吧，非常喜歡，後來疫情期間，關門了，疫情後發現它又重新開業了，設施還是很好，服務人員態度也不錯，早餐稍微差了點，不過真的很方便，下了飛機直接走過馬路就可以了，好評

離金邊機場不算很遠，嘟嘟車大概十多分鐘就到，位置在一個小巷子還要拐彎，司機差點以為走錯了。 房間大小適中，還有個陽台，衞生情況不錯。如果寫字桌大一點，再有個冰箱就更好了。 訂房時沒有早餐選項，一樓門外有個中餐廳，趕時間沒吃。 入住要20美元按金，退房後退還。

非常滿意！中國人開的酒店，感覺和回家一樣。老闆超級奈斯！給我們免費升級套房，免費早餐，連按金都免收了，真的太感動了，剛到柬埔寨第一晚體驗特別棒！

酒店設施完備，客房寬敞舒適，前台小姐姐很漂亮，服務態度非常好，工作人員熱情周到，房間的衞生狀況非常好，乾淨整潔而且沒有異味，讓人舒適放心。 酒店地理位置優越，交通方便，距離機場很近，給人賓至如歸的感覺。

重新裝潢過，外觀看起來更加氣派，早餐採早餐券單點制，可選的餐點不多，但是還不錯吃，飯店周邊餐廳也不少

無可挑剔。床鋪柔軟舒適，一夜好眠自此開啟。洗浴間設施齊全，熱水供應充足且穩定，洗浴用品品質上乘，芬芳縈繞。 酒店餐廳的美食更是一絕。豐富多樣的早餐，兼顧營養與美味，每一口都飽含家的味道。正餐時分，大廚的精湛廚藝令人贊歎，無論是本地特色菜餚，還是經典的熱門菜品，皆色香味俱全，滿足味蕾的多元需求。 酒店的地理位置得天獨厚，周邊交通便利，臨近諸多熱門景點與商業中心。出行遊玩極為便捷，大大節省了路途時間，讓我能更盡情地暢遊這座城市。 尤為值得一提的是，酒店員工始終秉持着熱忱友好的服務態度。無論何時何地，他們總能及時響應我的需求，提供周到細緻的幫助，讓我在異地他鄉也能感受到如沐春風

方便，機場附近。早餐每個人點單現做。 服務：支持中文服務。

WiFi，這個是每個酒店必備的，當我發現我的房間沒有WiFi的時候，嗯，進行反饋的時候，居然説這個房間很多客户都投訴WiFi壞了，到現在都沒修好，那麼既然沒有修好，為什麼把這個房間給我呢，後來雖然找人來維修了，但是沒修好，來了一次再也沒來過，啊，兩年前離開這邊，兩年後再過來，感覺服務倒退！！這個房間哦，你們不要做，估計WiFi永遠修不好！！

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

柬埔寨🇰🇭金邊-喜悦酒店 Aurea Delight Hotel （📍）位置：在中央市場旁邊，3路公交在此有上下車站，3路車去往機場，位置還可以。 （🛀）設施：洗漱用品、拖鞋，獨立衞生間，小冰箱，熱水壺，兩瓶免費瓶裝水，房間不太大，空調很涼。 （👱♀️）服務：前台幾個年輕人都很熱情，可存行李。 （🍽）餐飲：酒店沒有早餐廳，不要被平台誤導，花錢也吃不到，自己出去吃吧。 （💰）價格:2024.12.3-12.5每晚151不含早 （🎊）性價比：性價比還可以，3星酒店。 （🇨🇳）評價：📶wifi很一般，勉強能用，柬埔寨網絡哪都不快，床頭有插座，很方便。 ⚠️沒有能掛衣服的地方，衣掛也沒有