費爾蒙蘇格蘭聖安德烈斯飯店(Fairmont St Andrews - Scotland)

Lovely hotel with excellent spa. Can’t wait to go back to visit again.

Sehr schönes Familienhotel in perfekter Lage und bestem Service.

The grounds are amazing. We ate at the clubhouse and the food and service were mediocre. There was a table of 8 in at the same time as us (no others) and it was mid afternoon. We waited 20min to be served and when we asked to be served, we were asked to wait another 5min. Food was very sub standard and not worth the price at all! The views however, incredible. Unfortunately service inside was similar. BUT reception and concierge were INCREDIBLE!!!! So helpful and went out of their way.

Jacuzzi wasn’t working and service across all bars and restaurant very slow. Had couple of cocktails that weren’t made great. Room was lovey and staff all pleasant but your paying premium prices for service which isn’t premium

Visit celebrating wife's birthday. We have been numerous times and always have a great time. Service in the main bar was very poor on a Saturday afternoon. 2 bar staff, 4 waiters & a manager - only about 6 tables of customers in the bar. Twice I had to go to the bar to ask for drinks which then took up to 15 minutes for waiting staff to bring the drinks over to our table. £8.50 for a pint of lager is a bit high!!

The staff have been very friendly as always. Compared with my experience with this hotel years ago, there are some disappointment during my stay this time, on the first night of arrival, there are a number of items broken/not function properly, such the kettle, safe box and shower head, these should be checked before guests arrival. Some days the room hasn’t been cleaned during the day and we have been told the cleaning has been scheduled in the evening. Some days the cleaning seems to have done in a rush manner, the toiletries are not being refilled unless we request them. The positive thing is all matters are being addressed promptly.