斯普林菲爾德萬豪TownePlace飯店(TownePlace Suites Springfield)

The stay was fine. The breakfast was great!The workers were wonderful replenishing the food. All the staff were very good. The only issues were the following: no hangers, no hair dryer, and the heat was not working properly. It frequently blew out cold air even when the heat was set to a higher level.

The room we stayed in was very quiet and spacious for 2. We had a queen with open couch and full kitchen. The check-in was disappointing since we unexpectedly had to pay $12.00 /day for parking in the hotel parking lot. The check-in staff was okay but extremely small/tight lobby area. Layout of hotel is odd with parking space limited and small. Our room was great. Bed and pillows were very comfy. No noise. Breakfast was much better than expected. I recommend this hotel but would suggest to somehow make it known up front that there is $12/day parking. I have never had to pay for parking at a hotel. I've stayed at NYC Hilton in a parking garage and did NOT get charged! I would expect a much better parking facility and space to be charged, so that was a big disappointment. But other than that, I would do it again.

The staff has been so wonderful. Here with friends and it felt like home. Location is so convenient to shopping and restaurants as well as the Metro system. I have stayed here before and they continue to do upgrades and maintenance. It’s looking great and I will definitely stay here again

Impossible to reach anyone at the front desk before arriving at the hotel. I was patched through to an endless string of menus and eventually got someone who couldn’t help me. Entrance to the parking lot was difficulty to find in the dark, no lighted sign. Also, the parking lot was VERY dark. No lights at all. I would not have wanted to be out there alone. Check-in desk was tucked away in the corner, very messy (there was a half-eaten Dorito on the counter). Then immediately next to the desk was the storage room for linens and supplies that was left wide open. Just a lot of small things that added up to a less than appealing experience. Room was fine, nothing special. For the price, I would look elsewhere.

This hotel was wonderful and affordable. The room was spacious and had it's own thermostat (which I love it to be warm). I did not eat the breakfast because I already had breakfast plans but it looked like a variety of options when I walked by.

booked through ********** and even though I'm a Marriott member, ********** had better rates. Instantly felt like I got treated differently at the desk because I booked through a third-party website than if I had booked as a Marriott member. My car was broken into as well as a couple of other cars, in the one night I stayed here. The management informed me that there are no cameras on the facility and that they have tried to get upper management to install them multiple times and they wont and that it was a "park at your own risk place. I was then told that I should just park in handicap spots after dark because "we don't enforce towing on those spots anyway." As a person with a disability that requires a handicap placard, this is absolutely the wrong answer and illegal! No wonder I couldn't find any parking in the handicap spots when I arrived! When I called the police to inform them of the break-in, they told me that it's not uncommon in this area and that I should rebook somewhere else! DO NOT STAY HERE!!!

While the location of the property was good for our trip, the service was horrible, and the furniture in the room was broken or severely worn. The couch in the living room had a hole in it, the office chair in the living room was broken, and the doorknob on the bedroom door was broken. Housekeeping was only offered once/week and when I called the front desk to request more towels no one answered.

Overall, the hotel room was spacious and included everything we needed for our extended trip, plus it was quiet. However, the hotel is a bit rundown, the room had a weird smell, and the bathroom sink needed to be grouted. The breakfast was okay, but they served the same hot food everyday...no variety.

I was in the town for an overnight stay and couldn’t have made a better choice. The proximity to Washington DC makes Springfield an excellent, budget-friendly choice. The hotel was clean, and the room was well maintained. The room had a full fledge kitchen which is not a regular amenity that you see in the hotels. I would recommend this for a getaway, business, or for any other reasons that may take you to D.C. and will necessitate your stay there.