住宿方回覆: Thank you so much for your kind words! We are thrilled to hear that you enjoyed the hotel’s style, design, service, and amenities. Thank you for highlighting also our central location. We look forward to welcoming you back in the future! Warm regards, COMO The Treasury Team
訪客用戶
傳承房
入住於 2024 年 11 月
夫妻/情侶出遊
17 則評論
4.0/10
發布於 2025 年 1 月 20 日
酒店的格局很奇怪,很不方便,早餐難吃到要死
住宿方回覆: Thank you for your feedback. Please feel free to get in touch with us directly if you would like to discuss your experience further. We would greatly appreciate the opportunity to understand any areas where we could improve.Warm regards,COMO The Treasury
Xiaoshumiao_AUS_Buyer (shicha3xiaoshi)
城市間
入住於 2023 年 3 月
家庭出遊
74 則評論
10.0/10
超棒
發布於 2023 年 4 月 20 日
Como Perth AU不愧是被評選過國際旅遊雜誌澳新地區第一名的奢華酒店,酒店地理位置超棒,入住當天門口有代客泊車,早餐是固定套餐真的水準很棒👍 (有好幾種選擇根據自己喜好)房間空間很大,鑰匙設計很特別刻着精準緯度,設計風格低調奢華合理,入住體驗感🈵️分,Mini Bar有多種果汁飲料免費供應,每日清掃兩次,來西澳旅遊的小夥伴推薦體驗一下。
6/10
住宿方回覆: Thank you so much for your kind words and thoughtful feedback. We are thrilled to hear that you had such a positive experience with us at COMO The Treasury. It’s wonderful to know that you enjoyed our location, breakfast offerings, and the unique design touches of our rooms. We’re especially pleased to hear you appreciated the complimentary refreshments and the service received.We look forward to welcoming you back on your next visit to Perth!Warm regards,COMO The Treasury Team
住宿方回覆: 親愛的克里斯托弗,感謝您抽出時間分享您的深思熟慮的回饋。我們感謝您對房間設計和佈局的見解,我們一定會考慮您對實用性的意見,繼續改善我們的賓客體驗。對於您這次的禮賓服務體驗不滿意,以及所提供的支援程度有限,我們深感遺憾。我們致力於提供卓越的個人化服務,但很遺憾這次我們未能做到。很高興聽到您喜歡房間的整潔和清新,以及早餐和用餐體驗的質量,特別是甜菜根燴飯。非常感謝您對我們餐廳的讚美。我們希望在不久的將來再次歡迎您。誠摯的問候,COMO The Treasury 團隊
住宿方回覆: Thank you for your review.We hope to welcome you back in the future to ensure a memorable experience and improved service offering.Warm regards,COMO The Treasury Team
KaneChang
傳承房
入住於 2024 年 5 月
家庭出遊
2 則評論
10.0/10
超棒
發布於 2024 年 6 月 18 日
住宿條件非常好,所有工作人員都非常熱情。一定會再回歸!
原文以 Google 翻譯
住宿方回覆: Thank you for your kind feedback and for highlighting our staff members. We are pleased to hear that you had a wonderful experience. We truly appreciate your support and look forward to welcoming you back soon. Warm regards, COMO The Treasury Team
drsimonmadge
入住於 2024 年 10 月
獨自出遊
10.0/10
超棒
發布於 2024 年 11 月 6 日
A simply outstanding city hotel. Splendid location, attentive, knowledgeable and happy staff, with awesome facilities. Until now, I haven’t stayed in such plush hotels and actually it was a (my) booking error that led to be staying here. While certainly pricey, I think it was worth every penny and will return with my wife in the future. The rooms are wonderful. I was upgraded to a King Heritage room with a large balcony. Very spacious and very well designed. Many complimentary items in the minibar / drawers, all of which help you relax and chill in style. Multiple bar / dining options.
翻譯
6/15
住宿方回覆: Thank you so much for your kind words and detailed review! We are pleased to hear that your stay with us exceeded expectations. It’s wonderful to know that the location, staff, and facilities contributed to making your visit memorable and you enjoyed the upgrade to one of our elegant Heritage Balcony Rooms. We look forward to welcoming you and your wife back in the future and ensuring your next stay is just as special!
M S
入住於 2024 年 10 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 11 月 16 日
A quiet little haven in Central Perth, set in a fully restored historical building - The State Building. Rooms are beautifully designed, clean contemporary and well appointed with everything you need. High ceiling suites, well insulated windows to manage sounds from the city during the day. Top notch international personalized service with a friendly Australian flare that is approachable, friendly and professional. From the moment you are greeted on arrival at the door to reception, in-room dining, house keeping, to the Post Restaurant, Spa - every single staff member will go out of their way to see to your needs. Peter at the door gave extra practical transport to try the train and sightseeing tips that added to our visit; Kelly shared her personal favorites; Sunil went out of his way to personally go and secure a restaurant booking and table near by for us. Wait staff and the chef at the Post restaurant took extra care of special dietary requests. At the spa, Montana took extra care of gift items; P from Bhutan’s her massage treatment is out of this world. Their names are mentioned here because of the extra mile they went, and sometimes it doesn’t take much, to make a guest feel truly seen, heard and welcomed. There is a lot of competition from hotels but these individuals stood out for their personal approach. Como at the Treasury is easy walking distance to restaurants, the quay and little parks as well as the train station. Transport is very easy to catch. The historic St. George’s Cathedral is just several feet away from the hotel entrance and drive way and shouldn’t be missed if you’re sightseeing.
翻譯
住宿方回覆: Thank you so much for your kind and detailed review! We are thrilled to hear that COMO The Treasury provided you with a calm haven during your time in Perth. It is fantastic that you enjoyed our beautifully designed rooms. We are especially grateful for your recognition of our exceptional team members, including Peter, Kelly, Montana, Pasang, Sunil, and others who made your stay so memorable. We appreciate you highlighting the nearby sights and attractions as well — we are so pleased to have been part of your Perth experience. We look forward to welcoming you back for another stay, and thank you once again for your thoughtful words.
Colin M
入住於 2024 年 12 月
夫妻/情侶出遊
6.0/10
發布於 2025 年 1 月 14 日
We had a two night stay here and although the hotel building is beautiful and the inside furnishings very aesthetic to the eye, for us that is where the luxury ended. Check in was very smooth and professional which we could not fault. Room was immaculately clean and again beautifully furnished. Hotel was very quiet and tranquil. But? What we found strange was, for a hotel offering such luxurious price tags, it never offered much luxurious in return. No welcome drink in the room, just basic tea and coffee. No welcome gift - i.e.. lovely hand made chocolates or cake - Oh sorry will just mention there was 4 granny smith apples in a bowl not sure if that was the welcome gift? Turn down service at night, again basic, no little special gesture to welcome you back to your room. No little note or anything to wish you a good evening. The most terrible thing about this whole stay, which was a break and relaxation for my husband and I, was that there was no separate dining room or bar for the guest to use. If you wanted a quiet drink - forget it! if you wanted a quiet lovely breakfast or dinner - forget it! You are lumped in with the masses that use this hotel on a daily basis, making your stay not so luxurious after all! Extremely disappointed to say the least.
翻譯
住宿方回覆: Dear Colin M., Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations, and we truly appreciate your comments. Our restaurants are indeed open to the public and very popular with the local community. We understand your desire for a more relaxed breakfast and drink experience, and we would love to ensure your next visit is more suited to your preferences. The hotel offers various discrete spaces including a guest library and private dining rooms. A lovely place to enjoy an evening drink is our Wildflower Terrace. Additionally, we offer in-room breakfast and amenities that include welcome drinks served on arrival and a range of in-room refreshments such as craft beer, cider, juice, snacks, and fresh seasonal fruit. We are glad to hear that the check-in process, cleanliness, and aesthetics of the room met your expectations. We sincerely regret that we were unable to provide the relaxation you were hoping for. Please do contact us directly to arrange your reservation, so we can personalise your stay with us. We would also love the opportunity to speak with you over the phone to learn more about your recent experience and ensure a truly memorable stay next time. We look forward to hearing from you and please be in touch. Warm regards,
Jim C
入住於 2024 年 12 月
獨自出遊
6.0/10
發布於 2025 年 1 月 5 日
The Como is a very nice hotel, with very good service, but the amenities were difficult to enjoy. The restaurants are highly rated but were continually closed, unsecured wi-fi service, expensive transportation to the airport, very few tv channels with a poor variety to choose from. Quite surprising.
翻譯
住宿方回覆: Dear Jim C., Thank you for your valuable feedback and for taking the time to share your experience with us. We are pleased to hear that you enjoyed the exceptional service at COMO The Treasury. We do apologise for the inconvenience caused by some of State Buildings’ restaurants being closed over the recent Public Holidays such as Christmas and New Year's Day. During these times, our guests are kindly directed to POST Osteria and Bar, as well as Petition. Kindly note that the recent Guest TV Channel outage of some channels has been handled immediately, and we appreciate your understanding during this brief disruption. Please don’t hesitate to advise our team of your Wi-Fi requirements during your next stay with us. We would like to ensure your stay is truly memorable and will work closely with our IT Manager to ensure we can accommodate your needs. We hope to have the opportunity to welcome you back and provide you with a more seamless stay. Thank you again for sharing your thoughts with us. Warm regards,
Tania d
入住於 2024 年 3 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 4 月 19 日
這是一家非常美麗的城市酒店,位於優越的中心位置。建築歷史悠久,服務堪稱典範。有很多護理,體驗起來很美好。有陽台的房間很寬敞,陽台也很大。房間佈置得很漂亮,有一張非常舒適的床和高品質的床單、一張很好的桌子和早餐角落。浴室非常大,有一個大浴缸和淋浴以及雙盥洗盆。健身房和游泳池都是優質設施,我體驗了很好的按摩。我們在 Wildflower 享用了一頓特別的晚餐,但發現 Post 有點吵,而且早餐也很普通。
原文以 Google 翻譯
住宿方回覆: 尊敬的 Taniad930, 感謝您在 TripAdvisor 上對 COMO The Treasury 的好評。 我們致力於為每位客人提供真正獨特且難忘的住宿體驗。感謝您對我們飯店客房設計、員工服務和 COMO Shambhala Urban Escape 的高度評價。很高興聽到您度過了一段美好的經歷。 我們期待您的再次光臨。 熱烈的問候, 傑西·蒂伯特 總經理
lunastar7
入住於 2024 年 3 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 4 月 18 日
當我第一次看到這家飯店的時候我就一見鍾情了。雖然只住了一晚,但工作人員很友善,讓我感覺很放鬆。即使是標準間,房間也乾淨寬敞,從我進入的那一刻起,我很高興住在這裡。浴室就像一個夢。有一個毛巾加熱器,洗漱用品的香味很舒緩,所以很完美。還有拖鞋和寬敞的地方可以打開行李箱。所有的飲料都是免費的,茶包是我從未見過的品牌,非常好喝。看到它如何被宣傳為澳大利亞製造是非常有趣的。我們在 POST 吃了晚餐和早餐,食物很美味,氣氛也很棒。早餐從早上6點30分開始供應,這對早起的日本人來說是再好不過了。我在珀斯留下了一些美好的回憶。
原文以 Google 翻譯
住宿方回覆: 尊敬的 lunastar7, 感謝您對 COMO The Treasury 的好評。 我們致力於為每位客人提供真正獨特且難忘的住宿體驗。感謝您強調您的室內體驗和後期旅程。很高興聽到您度過了一段美好的經歷。 下次來到澳洲時,請來參觀。 熱烈的問候, 傑西·蒂伯特 總經理
kimthong11
入住於 2024 年 3 月
家庭出遊
10.0/10
超棒
發布於 2024 年 4 月 15 日
如果不是的話,那就是我住過的最好的城市酒店。健身房設備齊全,游泳池是外出一天後回來的好去處。家事服務和夜間服務完美無瑕,正如人們對五星級飯店的期望一樣。我們使用了代客泊車服務,該服務非常有效率且友好,為我們的駕車旅行提供了充足的瓶裝水。感謝我們入住期間復活節週末值班的行李員。至於食物,The Post 的免費早餐很美味。不要錯過酒店內 Wild Flower 餐廳的晚餐。我實際上想不出要列出的負面內容。強烈推薦作為一個理想的住宿地點,可以探索珀斯市中心以及弗里曼特爾和天鵝谷等周邊地區。
原文以 Google 翻譯
住宿方回覆: Dear kimthong11, Thank you for your kind review of COMO The Treasury on TripAdvisor. We are so glad to hear that you had a wonderful stay with us. Thank you for highlighting our hotel room design, staff service and your positive experiences at both Post and Wildflower. I will share your compliments with our teams. We look forward to welcoming you back in the future. Warm Regards, Jesse Tibert General Manager
住宿方回覆: Dear rochelleforster, Thank you for sharing your experience of COMO The Treasury with the TripAdvisor community. The team and I are most pleased to know you had a truly memorable experience with us. I thank you for your feedback regarding the room furnishings, it is most helpful for us to better improve our offering. I am glad that on your return stay we were able to accommodate you to your preferences. When you find yourself in Australia next, please come for a visit. Warm Regards, Jesse Tibert General Manager