斯普利特麗笙水療度假村的評論

住宿方回覆: Dear Guest,Thank you very much for sharing your detailed feedback and for choosing to stay with us. We’re delighted to hear that you enjoyed your room, the comfort of the bed, and the variety at our breakfast. It’s also wonderful to know you appreciated our pool area and found the shuttle service convenient.We truly value your kind comments and your constructive notes regarding the beach club access — your observations help us to continually improve the guest experience.Kind Regards,The Radisson Blu Split Team We hope to have the pleasure of welcoming you back soon for another relaxing stay.

住宿方回覆: 親愛的賓客，感謝您對入住斯普利特麗笙布魯度假酒店及水療中心的回饋。對於您在入住期間遇到的問題，我們深表歉意，並將把您的回饋意見回饋給管理團隊進行討論。我們仍然希望您能再次光臨。如果您需要任何協助，請隨時與我們聯繫。此致，斯普利特麗笙布魯度假酒店及水療中心團隊

住宿方回覆: 尊敬的賓客，感謝您分享您的回饋。對於您在前台接待方面遇到的問題以及浴袍和毛巾延遲送達的情況，我深表歉意。這並非我們力求提供的服務水平，對於給您帶來的不便以及您所描述的送貨過程中遇到的情況，我深感抱歉。我們已就此事與團隊進行溝通，以確保此類事件不再發生，因為我們相信每一位賓客——尤其是家庭賓客——都應該從入住的第一刻起就感受到我們無微不至的關懷和熱情款待。再次感謝您讓我們注意到這個問題。我們期待有機會再次歡迎您的光臨，並為您提供更優質的服務體驗。此致，麗笙布魯斯普利特酒店團隊

住宿方回覆: Dear Guest, Thank you so much for your feedback, we highly appreciate it and hope to welcome you again soon for another relaxing experience. Kind regards,Guest Relations Team

住宿方回覆: Dear Guest,Thank you so much for your outstanding review and perfect scores!We are thrilled to hear that you enjoyed both our surroundings and the service provided by our team. Your recommendation means a great deal to us, and we are especially pleased to know that you would choose to stay with us again on your next visit.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Warm regards,Guest Relations Team

住宿方回覆: 親愛的賓客，感謝您在斯普利特麗笙布魯度假酒店及水療中心的入住體驗。我們很高興得知您在這裡度過了愉快的時光，並希望在不久的將來再次歡迎您入住我們的酒店。如果我們需要任何協助，請隨時與我們聯繫。此致，斯普利特麗笙布魯度假酒店及水療中心團隊

住宿方回覆: 親愛的 Natalia Pacienca，感謝您與我們分享您的觀察。我們感謝您的回饋並希望解決您的疑慮。 我們努力在與客人的溝通中保持透明和資訊豐富，如果您在入住期間對所提供的設施有任何疑問，我們深表歉意。每年這個時候，您可能會對有限的選擇感到失望，這是可以理解的。請注意，我們所有的公共平台和預訂網站均明確傳達了我們室外泳池和米斯特拉爾海灘俱樂部的有限工作時間。 關於我們營運設施（例如室內泳池和門吧）的規定，這些規則符合安全法規和標準。例如，室內泳池區域禁止飲食，以確保客人的安全並遵守相關法律。同樣，Door Bar 也可作為用餐區，並適用一定的規則來為所有客人保持愉快的氛圍。 感謝您的理解，我們希望在我們所有設施全面投入使用期間歡迎您回來。我們期待在夏季為您提供完整的麗笙體驗。 謹致問候， 斯普利特麗笙水療度假村

住宿方回覆: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed the beautiful sea view from your room and appreciated our convenient location.We hope to have the pleasure of welcoming you back to the Radisson Blu Resort & Spa, Split, in the near future.Kind Regards,The Radisson Blu Split Team

住宿方回覆: Dear Guest, thank you for taking the time to share a feedback regarding your recent stay with us. We genuinely appreciate both your positive comments and your valuable suggestions. Your feedback helps us identify areas for improvement and determine the direction we wish to take as a resort. If you have any more comments or concerns, please don't hesitate to contact us directly. Our team is always here to listen and assist you.Warm regards,Radisson Blu Resort and Spa Team, Split

住宿方回覆: Dear guest, thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We genuinely appreciate both your positive feedback and your valuable comments on various aspects of our hotel.Regarding the building site, we unfortunately have no control over external property developments, as these are managed by local authorities. However, we understand your disappointment and will work on enhancing our communication regarding such matters on our website and booking channels.We appreciate your understanding and patience regarding this issue.Please feel free to reach out directly if you would like to discuss your experience further. We value your insights as a professional in the hotel industry and remain committed to exceeding your expectations in the future.Warm regards, Radisson Blu Resort and Spa Team, Split

住宿方回覆: Dear guest, thank you for your kind words and we look forward to the opportunity of welcoming you back in the future. If you plan to return, please don't hesitate to reach out to us directly so that we can ensure your next stay is even more memorable.Warm regards, Radisson Blu Resort & Spa Team, Split

住宿方回覆: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

住宿方回覆: Dear Guest, Thank you so much for your feedback. Our outdoor pool was closed due to maintenance and unforeseen circumstances, but we do understand that this affected your stay and we apologize for the inconvenience caused. We hope to have another chance to welcome you to our hotel with our full operation open and ready for you to experience a relaxing stay you expected. Kind regards,Guest Relations Team

住宿方回覆: Dear Guest,Thank you so much for your feedback. Our steam room was closed due to maintenance, but we do understand that this affected your stay and we apologize for the inconvenience caused. We hope to have another chance to welcome you to our hotel with our full operation open and ready for you to experience a relaxing stay you expected.Kind regards,Guest Relations Team