斯普利特麗笙水療度假村的評論

住宿方回覆: Dear Guest,Thank you very much for sharing your detailed feedback and for choosing to stay with us. We’re delighted to hear that you enjoyed your room, the comfort of the bed, and the variety at our breakfast. It’s also wonderful to know you appreciated our pool area and found the shuttle service convenient.We truly value your kind comments and your constructive notes regarding the beach club access — your observations help us to continually improve the guest experience.Kind Regards,The Radisson Blu Split Team We hope to have the pleasure of welcoming you back soon for another relaxing stay.

住宿方回覆: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are very sorry about the issues you experienced during your stay with us and will discuss your feedback within the Management team. We still hope that you will give us another chance in the future. If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

住宿方回覆: Dear Guest,Thank you for sharing your feedback. I am very sorry to hear about your experience with our reception team and the delay in receiving the additional bathrobes and towels. This is not the level of service we strive to provide, and please accept my sincere apologies for the inconvenience and for the behavior you described during delivery.We have addressed this matter with our team to ensure it does not happen again, as every guest — especially families — should feel fully cared for and welcomed from the first moment.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much improved experience.Kind Regards,The Radisson Blu Split Team

住宿方回覆: 親愛的賓客，感謝您在斯普利特麗笙布魯度假酒店及水療中心的入住體驗。我們很高興得知您在這裡度過了愉快的時光，並希望在不久的將來再次歡迎您入住我們的酒店。如果我們需要任何協助，請隨時與我們聯繫。此致，斯普利特麗笙布魯度假酒店及水療中心團隊

住宿方回覆: 親愛的 Natalia Pacienca，感謝您與我們分享您的觀察。我們感謝您的回饋並希望解決您的疑慮。 我們努力在與客人的溝通中保持透明和資訊豐富，如果您在入住期間對所提供的設施有任何疑問，我們深表歉意。每年這個時候，您可能會對有限的選擇感到失望，這是可以理解的。請注意，我們所有的公共平台和預訂網站均明確傳達了我們室外泳池和米斯特拉爾海灘俱樂部的有限工作時間。 關於我們營運設施（例如室內泳池和門吧）的規定，這些規則符合安全法規和標準。例如，室內泳池區域禁止飲食，以確保客人的安全並遵守相關法律。同樣，Door Bar 也可作為用餐區，並適用一定的規則來為所有客人保持愉快的氛圍。 感謝您的理解，我們希望在我們所有設施全面投入使用期間歡迎您回來。我們期待在夏季為您提供完整的麗笙體驗。 謹致問候， 斯普利特麗笙水療度假村

住宿方回覆: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed the beautiful sea view from your room and appreciated our convenient location.We hope to have the pleasure of welcoming you back to the Radisson Blu Resort & Spa, Split, in the near future.Kind Regards,The Radisson Blu Split Team

住宿方回覆: Dear Guest, thank you for taking the time to share a feedback regarding your recent stay with us. We genuinely appreciate both your positive comments and your valuable suggestions. Your feedback helps us identify areas for improvement and determine the direction we wish to take as a resort. If you have any more comments or concerns, please don't hesitate to contact us directly. Our team is always here to listen and assist you.Warm regards,Radisson Blu Resort and Spa Team, Split

住宿方回覆: Dear guest, thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We genuinely appreciate both your positive feedback and your valuable comments on various aspects of our hotel.Regarding the building site, we unfortunately have no control over external property developments, as these are managed by local authorities. However, we understand your disappointment and will work on enhancing our communication regarding such matters on our website and booking channels.We appreciate your understanding and patience regarding this issue.Please feel free to reach out directly if you would like to discuss your experience further. We value your insights as a professional in the hotel industry and remain committed to exceeding your expectations in the future.Warm regards, Radisson Blu Resort and Spa Team, Split

住宿方回覆: Dear guest, thank you for your kind words and we look forward to the opportunity of welcoming you back in the future. If you plan to return, please don't hesitate to reach out to us directly so that we can ensure your next stay is even more memorable.Warm regards, Radisson Blu Resort & Spa Team, Split