河內設有 Spa 的飯店

優點： 1️⃣服務非常好，所有工作人員服務意識都非常強，入住主動拿行李，見面都會問好 2️⃣早餐很棒！可以吃到正宗的河粉、各種現做的蛋、水果，雖然種類不多但很精 3️⃣地理位置優越，離還劍湖步行3分鐘，景點和美食都很集中，非常方便 4️⃣床很舒服，睡得很好 缺點： 1️⃣房間非常非常小，廁所很窄，兩個人側身能過的寬度，且窗户也很小，整體有點憋屈 2️⃣房間整體設施一般，裝修品質不高 3️⃣酒店周圍環境很糟糕，不過老城區都這樣 整體性價比不算高，價格再低一點值得推薦！

服務非常好，比國內同品牌體驗更上一層樓 早餐種類豐富，越南區口味地道，每一道都讓人吃得心滿意足，住進酒店就像度假，環境安靜又舒適，適合過年躺平 健身房設備齊全，視野開闊，鍛鍊時心情都變好了 整體體驗超出預期，下次來河內一定還選這裏

We stayed at hotel chateau de hanoi for 2 nights and overall, it was an under-average experience. For its price (pre-discount and considering we were in Vietnam) it might not be that worth it. We booked the hotel because of its high-rated reviews and its branding as a 5 star boutique hotel. Upon arrival, we were greeted with welcome drinks and the staff was friendly. We arrived hanoi quite early, so we asked if we could do an early check-in. We were informed by the staff that an early check-in was not impossible, but there was an extra charge. It was however totally understandable that the hotel has their arrangements so we went along with the regular check-in time, but the staff quite passive aggressively told us that they informed us on WhatsApp— we were on a flight and later on a Grab to the hotel so we were unable to read the message entirely. I would expect a 5-star service to be more understanding. To be very honest, I would doubt if the hotel qualifies to be categorized into a 5-star hotel. Of course, the hotel provides customers with all the necessary amenities like toothbrush and shaving kits, but the hotel room didn’t have a window and lighting was insufficient. There was a bathtub, but there was no proper standing shower and it was just a shower head next to the toilet without curtains or doors. The twin bed was extremely small and too easy to be moved around (in a sense that if I wanted to sit at the edge of bed, the mattress would slide to that side). Hygiene was fine but some areas such as the wall and the bathing area could be improved. We ran out of tissue paper in the room as well but after housekeeping the box was still empty and not replaced with a new box of tissue. Soundproofing at the hotel was not solid since we could constantly hear noises from next door during midnight. In our booking package free breakfast was included, so we checked it out in the morning. A small buffet was provided, but the plates and utensils had oil on them. There was a set menu, but the scrambled eggs were not up to par and the pho was okay. Considering the hotel brands itself as a 5-star hotel, I would expect better hygiene and quality check. Location-wise, the hotel is located at the heart of Old Quarter. It is convenient but this also means traffic can get very hectic nearby. Moreover we realized the staff was getting less and less friendly as we reached the end of our stay. It would be nice if their attitude and service could be more consistent, again, given it is a 5-star hotel.

非常好的服務品質，衛生情況良好，泳池風景非常棒，早餐豐盛，地點非常方便，下次再造訪河內會再入住，推薦大家來。

所有辦理入住的工作人員都非常友好，他們幫助我們順利辦理入住。在提供了預訂單和護照影本以確認預訂後，飯店還提供了迎賓飲料。 Kate 女士非常有效率且友好，她陪同我們到房間，向我們展示了所有的便利設施和小工具。行李員幫我們把行李搬進搬出飯店。早些時候，酒店發生了停水事件，影響了城市，但我們在酒店一切安好，沒有受到任何影響。我們住在 601 號房間，房間很大，有一張加大雙人床和一張雙人真皮躺椅，一個小陽台（只能站立）和獨立的浴室，浴室裡有浴缸、兩個淋浴間和馬桶，水壓很好。電視上沒有英語頻道，但有 Netflix 等。作為非吸煙者，我們遇到了主空調的問題，打開時有明顯的香煙味。還有第二個較小的空調，可以很好地保持房間涼爽，我們最終沒有再使用它。我們通知了前台和維修人員，他們很快就來清潔了過濾器。原來上一位客人在房間裡吸煙。我們把保險箱密碼弄壞了，然後迅速打電話給前台，很快就有人來修了。在6樓，街道噪音不是問題。冰箱裡的飲料不涼，但把插頭換到另一個電源插座上效果很好，飲料就涼了。我們告訴了前台。總的來說，這些都是小問題。房間位於10樓，然後走樓梯到11樓和12樓，健身房、游泳池、餐廳和屋頂酒吧都在那裡。飯店各處的員工都非常友善。我們的房間每天都會打掃和補充。我們在屋頂酒吧喝了幾杯，景色很棒，啤酒很涼，服務很好。早餐在12樓，有各種各樣的西方和亞洲食物可供選擇，座位也很多，工作人員非常友好，他們清理桌子也很迅速。食物新鮮豐盛，有許多冷熱食物可供選擇。樓上有一個小型游泳池，有4張泳池躺椅和一個休息區。飯店空間不大，但考慮到飯店位於老城區，能有泳池真是幸運。我們在飯店地下室的日間水療中心體驗了瑞典式按摩，設施乾淨整潔，員工的按摩技術也相當熟練。 Rachel先生幫我們結帳並退房，非常迅速，還送了我們一份小禮物。總的來說，我們在這家酒店度過了一段美好的時光，亮點包括高效友好的服務、寬敞的房間、靠近旅遊景點的便利性以及酒店設施。 強烈推薦這家飯店給所有想在舊城區住宿的人。值班經理非常友好，很想了解我們的入住體驗。飯店開幕才四個月，但你很難察覺到，正是員工的熱情好客讓這家飯店脫穎而出，絕對值得入住。

超讚的酒店，位置很棒！步行還劍湖幾分鐘就到！繞湖一週二十多分鐘。酒店附近好吃的飯店很多，尤其是那家火爆的比薩餅店，就在隔壁，排不上隊，下次吧！蜜雪冰城近在咫尺，價格美麗！酒店服務棒棒噠，早餐必須點贊！味道不錯！步行去景點，比如教堂，火車街，夜市等。下次去還住這裏！必須的！

這是一個在河內市中心的酒店，離西湖很近，美婷汽車站、河內火車站打taxi15分鐘。機場來酒店需要一個小時，因為河內太堵車了。 酒店前台很友好，會英語，以及一點中文。餐廳服務員也親善，煮的河粉味道不錯。 房間設備齊全，但略顯老舊，冰箱製冷效果有限，吹風機效率一般。樓頂酒吧不錯，健身房基礎設施配套，泳池因為水冷沒有體驗。 衞生條件尚可，不知道是因為河內比較悶熱濕潤，還是透氣問題，整個酒店及客房有些潮濕味。開空調了就好很多。不過酒店應該檢查一下浴巾，有一條上油喇子味很重。 早餐很不錯，有越南特色的牛肉河粉、法棍麪包，也有西式早餐的基本內容。煮咖啡味道很好，맛있어요. 最後是酒店周邊，應該是居民區，小餐廳不少，有本地市場，但極少人會英語中文韓語。 總結，同價位很優秀的酒店，適合我們這種喜歡探索City walk的背包客，以後還會住。

房間很乾凈，床品也可以。睡眠區域顏色也很好看。本來金色的衞浴設施顏色有點突兀，但是去年看了一部電影《震耳欲聾》，裏面有一個片段是主演律師成名之後在32樓租最好的辦公室，坐在金色的馬桶上很高興的對中介説：就這兒啦！一下覺得這個酒店的金色馬桶很喜慶了哈哈

房間裝修較老，但是維護得還不錯。雙床房空間被床擠佔，空間略小，沒有浴缸略為失望，因為以前住這個酒店都有浴缸的。酒店是標準的大酒店，有游泳池有健身房有水療館，自助餐廳也是大酒店標準，餐廳供應西式自助餐，日式料理和越南料理，品種豐富，一直都十分滿意。

Victor Metropolis Hotel 的位置確實很方便。接待人員也非常友好和樂於助人。他們很有禮貌，隨時都會提供協助。飯店高約 9 層，第 10 層設有屋頂酒吧。 房間相對較小，尤其是廁所，配有浴缸淋浴區（對於兒童/老年人來說，進出時可能會非常滑）。提供了足夠的便利設施（如肥皂/牙刷）等，但要做好準備，品質可能不是最好的。 另外，請注意，沒有很多插座插頭可供充電。您必須拔掉床頭燈或其他電器的插頭才能為自己的裝置充電。整體來說，體驗還是不錯的，價格也合適！