魯昂設有 Spa 的飯店

成個旅程住得最舒服的一間酒店，亦是覺得最晤錯的一間酒店，無論環境或者食嘢，性價比都算非常之高，我有少許喜歡這個小鎮。

We booked a 2 night stay at this hotel, and thoroughly enjoyed our stay right in the historic heart of Rouen. We opted for a standard room, and requested a room overlooking the internal courtyard, as we had heard these were the best rooms. We were not disappointed and the hotel lived up to expectations. The room, although small, was comfy, quiet and well equipped with a sizeable king size bed, soft fluffy pillows (more brought promptly on request), a desk area with nespresso machine and a hospitality tray, a small wardrobe with safe, iron and ironing board. The adjoining bathroom had a large shower with double heads and an efficient heated towel rail, with plenty of towels, and robes etc, as well as nice toiletries to use including shampoo, body wash, conditioner and moisturiser. We had booked valet parking, but on arrival at the hotel we struggled to find the entrance, despite having been sent directions, so we called the hotel and the concierge guided us in. We were then helped with our luggage and our car was parked for us. despite this costing 27 euros for 24 hours, it was well worth it as I don't know where we would have parked otherwise, and it meant convenience, peace of mind and security for our vehicle. The hotel is a beautiful building, sympathetically created from a historic masterpiece, to accommodate the workings of a hotel, even including a wonderful pool and spa. We enjoyed our time using the facilities and made the most of the gym, pool, hammam and sauna over the weekend. Staff were helpful, polite, friendly and very accommodating to all our requests, even granting a late check out on departure, having asked the night before - it was arranged seamlessly for us. We especially liked - the wonderful buffet breakfast with excellent selection of fresh fruit, hot cooked items, cold meats, cheese and youghurts etc, and bread and pastries with local jams and honey. - the refillable chilled water bottle provided in the room which could be filled with cold, still and sparkling water - the wonderful pool, hamman and spa - the location which was right in the historic centre - the staff who were all helpful and polite and spoke excellent English. Small areas for improvement - the air conditioning in the room didn't seem particularly efficient, even when turned to high. - the one lift is terribly slow: mostly we gave up and used the stairs

Easy on-site parking and 10-15 minutes walk to the historical center. Very grumpy, slow and inefficient check-in. Nobody noticed that I am a Silver member or the ”request” in my reservation. Therefore, I had to ask for a welcome drink and was allocated in a room facing the backyard. Cheapie attitude as they provide only one welcome drink for the card-holder ...even if the room and breakfast is paid for two persons... and I gave up waiting for the bar-tender to get my beer. Seriously, how much would it cost you to offer an extra soft-drink? If you do it on purpose so that the customer has to pay the abnormally high price you charge for a beer, then it is simply a bad policy which has negative impact on welcoming attitude. Shower only and an-all around ”detergent” suitable for hair, body ... and probably also dishes and car-wash. Usually in 4* hotels you have branded amenities and full-size bathtub. Even when there is a shower only, the installation is better and it doesn't require that the tenants must mop the floor every time after using it. Therefore, bad value for money, especially since you get almost the same at an IBIS with 35% cheaper rate. Excellent breakfast in every aspect ...variety of dishes and quick replenishment. Sleep comfort and air-conditioning were very good and that saved the day ... or the night :-) - IF I will be ever returning to the area, I will either choose the adjacent IBIS with river view, or a similar priced centrally located hotel.