密西西比孟菲斯南海文希爾頓惠庭飯店(Home2 Suites by Hilton Memphis - Southaven)

Absolutely disgusting… I will supply pictures to support the quality. Not even close to a Hilton quality- worse than a motel 6. Bed sheets had blood stains, couch bed was FILTHY and no one wanted to sleep on it, floor had multiple large stains and was wet in one spot, hairs on toilet and shower, old fruit loops on the floor, entry way unmopped. We would have turned around and walked out but it was midnight when we arrived from a delayed flight. The only good thing about our hotel stay was the breakfast. $200 needs to be refunded - so gross!

Great location just off the freeway and near plenty of options for dining. Staff was friendly, check in was easy, property was in good condition and clean!

Bathroom floor in room 320 is dangerous. A little bit of water made the floor super slick. I almost wiped out coming out of the shower. I had to call the Mrs. to help me out of the room. She had tennis shoes and was still slipping. This is a lawsuit waiting to happen

The lobby was in decent condition but our room was not. Cracked tiles in the bathroom floor, piles of dirt in every corner in the kitchen and bathroom areas, stains on the blankets and carpets, carpets felt sticky and left a good deal of dirt on my kids socks after just walking across it once. There was old food in the microwave. The toilet ran continuously, but the trophy in this event however was the giant booger on the wall above the TV. We picked this hotel based on the rating and the reviews. It was either very bad timing or somebody’s lying.

In the first room they put us in, the fridge had used food left in it and the kitchen trash can was overflowing. The beds were made but didn't look like new sheets or blankets. The bathroom sink stopper was stuck so it would not drain. We asked them to fix it, but they couldn't until the next day so they offered us a room on a different floor. The next room was better, but never gave me a good, clean feeling. It felt like it was a quick clean to get the next person in and not as if they were changing it over.

Awesome Hotel. Only problem was not enough luggage carts. I saw only 1 the whole time i was there and thay was missing most of.the time

Please teach Daphne (Front Desk) some basic customer service. So unprofessional and rude.

The hotel was clean amd the staff bery nice and helpful. Breakfast wasnt to bad either. The issue was the beds. Noone in my group could sleep because they were uncomfortable.

Staff was amazing! Easy parking in a really good spot for shopping or restaurants. Big down fall is there is an airport close so you’ll hear planes all night. Not super bad, but it kept us up most of the night. Pretty nice hotel however.