Right off Tamara was absolutely the best! We were surprised to know she was not management. The staff was professional and had great senses of humor. Room, pool, and property were all clean and kept nicely. This it's now a priority spot for us.
翻譯
訪客用戶
入住於 2025 年 4 月
其他
10.0/10
超棒
發布於 2025 年 5 月 10 日
Relaxing weekend stay on Hilton Head Island. The beaches are beautiful and not too crowded. In general the hotel was just what we needed. The room was clean and all the staff was nice. Rod the GM gave us some pointers on what to do on the island. The breakfast lady made sure everything was hot and delicious.
翻譯
訪客用戶
入住於 2025 年 4 月
其他
10.0/10
超棒
發布於 2025 年 5 月 10 日
This Holiday Inn express is centrally located in Hilton head by Coligny Beach. It was quiet and everything we needed for our quick getaway. The front desk staff went out of their way to accommodate us. They were very professional and responsive. We got a chance to meet Rod the GM and he was able to give us pointers of where to eat and go while we were on the island. The rooms were spacious, comfortable, and very clean.
翻譯
訪客用戶
入住於 2025 年 4 月
其他
10.0/10
超棒
發布於 2025 年 5 月 4 日
I love the new lobby area and breakfast area. Me and my family stayed here 3 years ago and the front desk along with the breakfast area was in another building. The rooms are nice and you're within walking distance to the beach and shops. I highly recommend this IHG property. I'll be back next year ☺️
翻譯
Marisa C
入住於 2025 年 2 月
家庭出遊
2.0/10
發布於 2025 年 3 月 31 日
DO NOT STAY HERE. I stayed here 2 weeks ago in room 233 and left behind a clothing item. I know I left it in the room because I saw it hanging on the door as I took luggage down and I forgot to go get it before leaving. I called the hotel multiple times to speak with housekeeping and was told I would be called back. Finally, a week later, the head of housekeeping called me and said they do not have the item. This leaves no other option than someone in housekeeping decided to keep it and not turn it into lost and found. Therefore, I know for a fact there are thieves working here. These are the same people who will be servicing your room and being around your items! I suggest you stay far, far away. The hotel is also falling apart and has mold issues. We will never return and will steer everyone away from Holiday Inn.
翻譯
srb1996
入住於 2024 年 12 月
家庭出遊
6.0/10
發布於 2025 年 1 月 4 日
Holliday inn typically gives solid mid level experience. With a lot of construction and spread out campus this was not quite that. Not bad just not as good as normal a standard breakfast a slightly below standard outdoor pool, great staff a little dirtier than expected. Great location close to everything with a short drive to the beach and 2 resident alligators living in a small pond close to the pool
翻譯
住宿方回覆: Dear srb1996, Thank you for choosing our Holiday Inn Express Hilton Head Island and providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to our breakfast and the construction sites. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad our staff's service and the hotel's location were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service