德瓦爾卡歡迎飯店(Welcomhotel by ITC Hotels, Dwarka, New Delhi)

Overall experience was good. I liked the hollow design of the hotel. The breakfast was great with range of choices and everything was delicious. I liked the choices of European style breakfast. It has a lot of guests and had to wait to check-in. There was no hand towel, shower floor towel or smaller towels, only bath towel. It was little disappointing. I would love to have all the steel and shower glasses clean, but it wasn't. Hope they will focus more on the deep cleaning. Overall i would recommend.

Welcomhotel by ITC dwarka doesn’t do justice to its name. Stayed 3 nights. The staff take you for granted. Specially the receptionist and the ***agers. All have same attitude and smudginess on their face. They will not provide you with GST bills if you need them specially from trip.com or agoda. Response of the staff is pathetic and more of “we are doing a favour to you” rather than providing an experience. The Cleanliness staff and maintenance staff was courteous but thats the only good thing about the hotel. Will not rate more than 3 stars. Renovations are going on and most of the amenities are not available. Room service is pretty slow. Not going to stay there in my whole lifetime. Thats for sure. More of a glorified marriage hall rather than having a decent experience. Food: Food at pavillion 75 is good. Order it from zomato to get it for less than 50% of the hotel menu.

Hospitality was pretty fine, but hotel facility was all old and unsatisfactory. Considering the tariff and promotional rates of this hotel, I feel it unreasonable, and most of all the guests will be disappointed.

Due to unpreceded rains had my meeting cancelled had request hotel to reschedule my booking. told them I don't want refund but do reschedule for my stay even with additional charges but even with available occupancy they didn't listen and were not interested in entertaining my request.

Very poor service , called two times for house keeping they didn’t respond, asked for extra towel didn’t offer ,

Our experience was absolutely incredible and I personally had a finest experience and the entire staff is very warm and welcoming so appreciation and gratitude to the entire itc welcome hotel team Thanks

It’s a good hotel, but don’t expect too much. Staff and Service is outstanding, breakfast is 7/10, rooms are good. Washrooms need a revamp in terms of the quality of taps, showers, etc. and the breakfast can be better too.

Spacious rooms and love the linens, definitely will visit again 👍

Hotel location was accessible easily by metro from airport. Daily cleaning of rooms has to be reminded every time. Hotel employees were friendly and guided easily. During my stay there was some construction was on going and it was noisy. Room heating option was not upto mark. Had a feeling of that hotel facilities are not maintained properly