品質套房飯店(Hotel Nova SFO By FairBridge)

I and my family had to extend our stay by 3 more nights as the kids love it here bcos of the cozy homely feel coupled with the friendly staff. But as it is all good things come to an end as we had to check out today to move into our new apartment. Had to virtually drag my kids from the hotel as they want us to stay more nights before moving to the apartment. I sincerely want to thank Janmesh for being such a welcoming and kind soul and all the other members of his team at the hotel for making us feel welcomed and at home all thru our stay. I and my family are now loyal followers of the hotel and look forward to our next visit. I recommend the hotel in case you need a break and a quiet place to work or have some quality family time

Checking in and out is very simple. the person is very kind and helpful. the room was okay. when i check the bedsheet there some stain. also 2 towels are dirty.

I like this one will come back and.100% recommend.

Great location clean and great service and free breakfast great for the price

Bed was very firm and uncomfortable. Green light from the smoke detector was bright enough that i could read in the dark. Cleaning staff left pieces of toilet paper in the peep holes to block light from the hallway. The tv stand had drawers that wouldn't stay closed. The air conditioner says its controlled by the wall but is actually controlled on the AC unit itself. AC unit worked intermittently (on for 2 minutes off for 30 seconds on for 2 minutes) and was very loud and obnoxious. Would never stay again.

They gave me a room right across from the front desk and I was awake at 6 am and couldn't get back to sleep because I could here everything and everybody at the front desk! Then someone just open my door and try to enter while I was still in bed, then one hour later a fire alarm starts beeping for no reason. My stay was very unpleasant!

I was charged a $150 deposit and the front receptionist was rude telling me I saw the $150 deposit. When I didn’t! It was late when I checked it and wasn’t going to argue with a grown ass man! Luckily I had the extra $150 while on vacation with my fiancé . Smh !! Horrible experience and very very rude

I stayed here due to good reviews and great pricing but I would never stay here again! The staff was friendly and helpful so no complaints there, however I was charged a separate fee of $12 a night after paying for the room that they dont tell you about. Which makes staying here not worth it anymore. You might as well stay at a nicer hotel. Biggest problem was noise!! You can hear every noise from other rooms( voices, music, footsteps, doors, restroom etc.) The noise is enough to keep you up and not allow you to get a good rest. The cleanliness could also be better. The surfaces felt dirty and sticky, the walls looked dirty and stained, and the carpet looked like it had not been vacuumed. If it wasnt for the friendly staff I would give this place 1 star.