牛津四季莊園 - 貝爾蒙德飯店(Le Manoir Aux Quat Saisons, A Belmond Hotel, Oxfordshire)

Our third stay at this wonderful hideaway and each time it seems to get better. From arrival to departure the experience is faultless. Staff are supremely attentive and friendly but never intrusive or overfamiliar. The suites are stunning with incredible attention to detail. The grounds will take your breath away and the food, well the word amazing, just doesn't do it justice. A truly wonderful place.

What an experience. Ultimate luxury with exquisite food. Places like this could feel pretentious but the staff are so friendly and professional. They immediately put you at ease, so helpful and informative. It was just a really friendly atmosphere but still luxurious and special.

We stayed for two nights for the first time. Staff super friendly. We arrived far too early but, after having a coffee, we were shown to our suite which was lovely. But we weren’t prepared for the food! WOW doesn’t come near it. We always stay at top 5 star hotels and restaurants such as Savoy, Dorchester, Chewton Glen. The dinner was the best experience we have ever had. We are pescatarians and the chefs had prepared a special menu for us both nights. The flavours were nothing like we had ever experienced before. The second night Raymond sat down and chatted to us which was great. We can’t wait to go back. We’re going to do the cookery courses. So a big thank you to everyone. We also met Bilbo the cat! He has managed to train all the staff and they dote on him. Such a character. A former farm cat who isn’t stupid!

We had always wanted to stay at the Le Manoir so arranged to visit to celebrate my husband’s 60th birthday. It exceeded all expectations and we had the most wonderful time. We were greeted as soon as we drove into the hotel and our car was parked whilst we checked in. We were offered a glass of champagne during check in and taken to our beautiful room - Rouge et Noir. After a quick walk round the garden we had a bath in the deep bath and got ready for dinner. My dress was creased so the staff kindly pressed it for me. We had a perfect *****ni in the lounge and then went to the dining room for the most incredible dinner. We had the tasting menu with wonderful wines. The food really was exceptional and the stay knowledgeable and friendly, without being over familiar. We slept well in the comfortable beds and had the most delicious breakfast before leaving. We are already planning a return visit!

Nous avons dîné et passe une nuit au manoir. Chaleureux accueil depuis le voiturier (Peter) à la réception, une superbe suite, très confortable, spacieuse, dotée d’une jolie petite terrasse au calme, avec de nombreuses charmantes attentions de la part de l’établissement (un délicieux cake au citron mamma mia !!! des fruits, du champagne, une jolie carte, etc) Le dîner : les mises en bouche et entrées étaient absolument divines et sublimes, de vrais bijoux !! nous avons été un peu moins impressionnés je dois dire sur les plats qui nous ont sembles plus simples et moins travaillés (agneau et turbot) Desserts fabuleux en revanche ! Les sommeliers ont pris soin de nous. Nous n’avons pas aimé du tout un des vins prévus dans l’accord mets et vins et l’un des sommeliers a sélectionné une autre bouteille, rare et inattendue, pour nous satisfaire. C’était aussi gentil que généreux de sa part et cela a totalement et instantanément effacé notre déception première ! Le service en salle est très pro, mais assez peu chaleureux, c’est dommage, car le personnel n’engage absolument pas avec les clients. Du coup cela manque un peu d’âme. Il en va de même au petit déjeuner (délicieux d’ailleurs) : service pro mais sans touche personnelle. Nous avons visité la cave à vin, expérience sympathique hélas trop brève. La visite guidée des jardins était fabuleuse! A ne pas manquer ! Beaucoup d’anecdotes partagées par une guide souriante et passionnée ! Le seul vrai bémol est que lorsque l’on envoie un mail il faut relancer : sur 2 sujets différents j’ai du relancer 2 fois, et même appeler l’établissement faute de réponse. On peut tout de même s’attendre à mieux. Je suis certaine que cela sera corrigé à la lecture de cette revue ! Nous retournerons sans aucun doute passer un week-end au Manoir car malgré les légers bémols indiqués dans cette revue, nous avons passé un excellent moment, dans un cadre superbe, avec un personnel serviable et attentif, et de nombreux petits cadeaux très appréciés.

Our fourth visit and I just wanted to mention the welcome the staff gave us to make our experience exceptional. The food never disappoints and on this visit today for lunch was as ever of the highest standard. Many thanks to Niall and his team for making our visit so special!

Great experience. Wonderful property, excellent food and service. Truly a wonderful treat. Breakfast and dinner were worthy of the trip alone and our suite was amazing with steam shower and incredible moving TV.