Nemuru Grand Bellevue Radio Dalam的評論

住宿方回覆: Dear Mr/s. Phimnapha,Thank you for sharing your detailed feedback! We’re thrilled to hear that you enjoyed our convenient location, friendly and helpful staff, as well as the spacious and clean room. It’s wonderful to know that these aspects contributed to a positive stay with us.We sincerely apologize for the inconvenience you experienced during breakfast. We understand how important it is to start the day with a smooth and comfortable dining experience. Your feedback has been shared with our team, and we are working on improving the breakfast arrangement to ensure better seating availability for all guests.We truly appreciate your constructive comments and look forward to welcoming you back in the future. Should you need assistance with your next visit, please don’t hesitate to contact us directly. Thank you for choosing Aston Bellevue Radio Dalam!Warm regards,Benny C KarambutGeneral Manager

住宿方回覆: Dear Valued Guest, Thank you so much for your kind review! We are delighted to hear that you enjoyed our delicious and varied food, friendly service, and found our pricing aligned with the quality we strive to provide.Your feedback is truly encouraging and motivates our team to continue delivering excellent dining experiences. We look forward to welcoming you back to Aston Bellevue Radio Dalam for more memorable moments.If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Benny C KarambutGeneral Manager

住宿方回覆: Kepada Bapak Muhammad Yunus,Terima kasih atas ulasan Anda! Kami sangat menghargai feedback Anda tentang pengalaman menginap di Aston Bellevue Radio Dalam. Kami terus berusaha memberikan layanan terbaik, dan kami mohon maaf jika pengalaman Anda belum sepenuhnya memenuhi harapan Anda.Kami akan menjadikan masukan Anda sebagai motivasi untuk terus meningkatkan kualitas fasilitas dan pelayanan kami. Jika ada hal spesifik yang menurut Anda perlu diperbaiki, kami akan sangat senang mendengarnya agar dapat segera ditindaklanjuti. Kami berharap dapat menyambut Anda kembali di masa mendatang dan memberikan pengalaman yang lebih berkesan.Salam hangat,Benny C KarambutGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you so much for your kind recommendation! We’re thrilled to hear that you had a great experience with us, and we truly appreciate your positive feedback.We look forward to welcoming you back to Aston Bellevue Radio Dalam in the future. Should you need anything for your next stay, feel free to let us know!Warm regards,Benny C KarambutGeneral Manager

住宿方回覆: 尊敬的 Bernard Norman 先生：感謝您抽空分享您的回饋。對於您在入住期間遇到的不便，我們深表歉意。您提出的關於水槽堵塞、紙巾品質和清潔度的問題我們已經記錄在案，我們將與客房服務和維護團隊一起解決，確保改進。我們也理解交通噪音可能是一個問題，我們將探索可行的解決方案，提升客人的舒適度。積極的一面是，我們很高興您認可我們的位置、友善的員工和環保舉措。您的回饋有助於我們改進，我們非常感謝您的寶貴意見。我們希望未來有機會再次歡迎您，為您帶來更美好的體驗。此致，Benny C Karambut 總經理

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us. We are glad to hear that you found the bed comfortable and appreciated the availability of facilities such as the swimming pool and gym. However, we deeply regret that certain aspects of your stay did not meet your expectations.We apologize for the inconvenience caused by the noise from the street. We understand how important a quiet environment is for rest, and we will explore ways to improve the soundproofing of our rooms. Additionally, we are sorry that the bathroom design and size did not meet your needs. Your feedback is invaluable and will be shared with our team as we work on improving our facilities.Your comments inspire us to strive for better service and experiences for all our guests. We hope to have the opportunity to welcome you again in the future and provide you with an improved stay.Warm regards,Benny C KarambutGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us! We’re pleased to hear that you enjoyed our convenient location in downtown South Jakarta, as well as the nearby shopping malls and our breakfast offerings. It’s great to know that these aspects of your stay met your expectations.We also appreciate your honest feedback regarding the size of the room and the decor. We are continuously working on improving our facilities, and your comments will certainly help us in that regard.We hope to have the opportunity to welcome you back in the future, and we’ll strive to make your next stay even more comfortable. If there’s anything else you’d like to share, please feel free to reach out to us directly.Warm regards,Benny C KarambutGeneral Manager

住宿方回覆: Kepada Bapak/Ibu Mikhayla yang terhormat,Terima kasih banyak atas ulasan positif Anda! Kami sangat senang mendengar bahwa Anda merasa nyaman dan puas dengan kebersihan hotel kami. Kami selalu berusaha untuk memberikan pengalaman terbaik bagi setiap tamu, dan ulasan Anda memberikan motivasi bagi kami untuk terus mempertahankan standar tinggi pelayanan kami.Kami berharap dapat menyambut Anda kembali di kunjungan berikutnya. Jika ada hal yang dapat kami bantu, jangan ragu untuk menghubungi kami langsung. Terima kasih telah memilih Aston Bellevue Radio Dalam!Salam hangat,Benny C KarambutGeneral Manager

住宿方回覆: 尊敬的Seah先生/女士：感謝您抽空分享您的回饋。對於您在入住期間遇到的不便，我們深感抱歉，並誠摯地為您道歉。您的體驗顯然不符合我們努力提供的服務標準，我們很遺憾未能達到您的期望。我們將調查您提出的問題，包括房卡故障、房間清潔度以及電源中斷。請放心，我們將立即採取措施解決這些問題，以確保未來的客人不會遇到類似的問題。您的回饋對我們非常寶貴，感謝您耐心地向我們反映這些問題。如果您想進一步討論或提供更多詳細信息，請隨時直接與我們聯繫。再次對您的經歷深表歉意，並希望將來有機會重新贏得您的信任。此致，總經理Benny C Karambut

住宿方回覆: Kepada Bapak Eka Agusti Setiawan,Terima kasih banyak atas ulasan positif Anda! Kami sangat senang mendengar bahwa Anda merasa sangat puas dengan pengalaman menginap bersama pasangan di hotel kami. Kami selalu berusaha menyediakan fasilitas yang nyaman dan memadai untuk memberikan pengalaman liburan yang menyenangkan bagi setiap tamu.Kami berharap dapat menyambut Anda kembali di masa mendatang untuk pengalaman menginap yang lebih menyenangkan lagi. Terima kasih telah memilih Aston Bellevue Radio Dalam!Salam hangat,Benny C KarambutGeneral Manager

住宿方回覆: Dear Mr/s. Mnzamnzik,Thank you for your thoughtful review! We are thrilled to hear that you enjoyed the cleanliness of our rooms, the convenience of our location, and the friendliness of our team. It's great to know that the nearby shops and malls added to your experience.We also appreciate your feedback on our car park. We will certainly look into ways to improve the space and make it more comfortable for our guests. Regarding breakfast, we’ll take your comments into consideration as we continue to explore ways to enhance our offerings.We are happy that, overall, you had a pleasant stay with us, and we look forward to welcoming you back in the future. Should you need any assistance for your next visit, don’t hesitate to reach out. Thank you for choosing Aston Bellevue Radio Dalam!Warm regards,Benny C KarambutGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for sharing such a positive review! We are very pleased to hear that you were satisfied with the hotel's location, environment, breakfast, and the quietness of the room. We especially focus on providing a comfortable experience for business travelers, and your feedback strengthens our commitment to offering excellent service.We are also glad you mentioned the hotel's proximity to the mall, which made your stay more convenient. We look forward to welcoming you again in the future for even more great experiences. Thank you for choosing Aston Bellevue Radio Dalam, and we hope to see you again soon!Warm regards,Benny C KarambutGeneral Manager