花園大道區自治市鄰近The Le Roux Gallery的飯店

I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.

Ok. Lots to say! We booked a 9am drive and arrived at the dirt road into the reserve with 40 minutes to spare. The road said closed! So we used google maps and information on their website and found another entrance for the lodges. So we drove for 40 minutes thinking we would just make it. But we couldn’t access the site there! So we went into the lodge reception and they called ahead and rebooked us on the 1pm and said they had reserved a table for us in the restaurant. And they told us to ignore the road closed sign! So another 40 minute drive back only to find the table reservation was not for anything complimentary! They could have emailed us to advise us to ignore the road closed sign but didn’t. The manager could barely apologise for what he called a minor inconvenience! To us, that was a stressful 90 minutes of extra driving! We had already filled in the online indemnity form- but they wanted a paper copy despite them saying in the on line form ‘save the trees’. To add insult to injury, the manager said he would come back to us about something complimentary but never did. We then went on the drive, got stuck in a mud ditch and had to wait for an alternative vehicle, which was filthy and uncomfortable compared to the first vehicle. Overall a memorable day for the wrong reasons. At least we saw some incredible animals.

不論是商務還是休閒旅客，佩祖拉自然度假屋飯店都能讓您的克尼斯納之行變得更加美好而難忘。飯店距離普萊滕貝格機場僅22km，距離Goukamma僅14km，交通都很便捷。當地著名的景點Knysna Golf Club僅需步行很短的距離即可到達。從飯店到Leisure Isle Gallery遊覽很方便，Garden of Eden和Bollard Bay也均在附近。酒吧給旅客提供了一個舒適的環境，可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食，只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的East Head Cafe（East Head Cafe）（非洲菜）、Flo & Co. Knysna或The Island Cafe（其他）品嚐下一流的推薦美食。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間，這其中包括按摩室和健身室。飯店配備有會議廳和商務中心，可供旅客使用。24小時開放的櫃檯服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

對於想要捕捉奧茨胡恩城市風采的旅客來說，海牛旅客農場飯店是一個理想的選擇。奧德茨胡恩機場位於距離該飯店大約5km的地方。著名的景點Safari Ostrich Show Farm和De Zeekoe Farm均可步行很短距離到達。該飯店距離鴕鳥農場和Meerkat Magic都不遠，對於想要在附近遊玩的旅客是一個理想的下榻地點。客房內的所有設施都是經過精心的考慮和安排，包括房內保險箱和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。飯店設有酒吧，您可在這裡放鬆身心，享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食，只需呼叫送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的Safari Ostrich Farm Cafe（Safari Ostrich Farm Cafe）（非洲菜）和Ma Belle Restaurant（其他）不妨可以試試。房客可享受飯店內的休閒設施，包括按摩室和Spa 。飯店會為旅客提供便捷的禮賓服務。

若想要遊覽奧茨胡恩，瑟爾法精品橄欖莊園旅館將會是一個不錯的的住宿之選。奧德茨胡恩機場位於距離該飯店大約8km的地方。當地著名的景點Buffelsdrift Game Lodge - Activities僅需步行很短的距離即可到達。去著名景點甘果野生動物牧場，您只需搭乘出租車很方便到達。所有極具特色的客房都配備有房內保險箱和空調，讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機，讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境，可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食，只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Signature Divine（Signature Divine）（其他）和Su Casa @ Surval（Su Casa @ Surval）（其他）也許是可以讓您找到答案的地方。飯店設有卓越的休閒遊憩設施，比如按摩室。飯店配備有會議廳，可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

對於想要捕捉奧茨胡恩城市風采的旅客來說，楓香樹招待所是一個理想的選擇。飯店距離奧德茨胡恩機場僅有2km。在該地區觀光很容易，ArtKaroo Art Gallery、St Jude's Anglican Church和C.P Nel Museum都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Meerkat Magic、甘果野生動物牧場和Moooi Art Gallery。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、房內保險箱和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意，飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Old Mill Country Lodge（Old Mill Restaurant）（非洲菜）、Cafe Brule（其他）和Van Tonder's Fish & Chips也許是可以讓您找到答案的地方。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。品質保證的禮賓服務，讓您真正體驗賓至如歸的享受。

對於想要捕捉克尼斯納城市風采的旅客來說，卡斯特里尼別墅是一個理想的選擇。從飯店到普萊滕貝格機場30km遠，到Goukamma6km遠，均很便捷。飯店佔盡地理之宜，The Lost Plot、Margaret's Viewpoint和珊瑚湖離此都很近。飯店為您在客房內配備了熨衣設備、房內保險箱和空調，所有入住的顧客均可便捷的使用。服務人員會提前為您準備好電熱水壺和瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供拖鞋和吹風機的客房浴室是不錯的選擇。在空閒的時候，去酒吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐，飯店可提供客房服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Bow Tie（其他中餐）、Raasoie Ethnic Indian Cuisine或Anchorage Restaurant（Anchorage Restaurant）（素食）品嚐下一流的推薦美食。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

對於想要捕捉奧茨胡恩城市風采的旅客來說，地界旅館是一個理想的選擇。飯店距離奧德茨胡恩機場僅有900m。在該地區觀光很容易，Arbeidsgenot、Meerkat Magic和Swartberg Pass都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括甘果野生動物牧場、Moooi Art Gallery和Safari Ostrich Show Farm。客房內的所有設施都是經過精心的考慮和安排，包括房內保險箱和空調，滿足您入住需求的同時又能增添家的溫馨感。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以到大廳吧與朋友暢飲聊天度過閒暇時光。如果旅客願意，飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Old Mill Country Lodge（Old Mill Restaurant）（非洲菜）、Cafe Brule（其他）和Van Tonder's Fish & Chips也許是可以讓您找到答案的地方。飯店設有按摩室，確保您下榻期間愉快、愜意。飯店配置有會議廳，定能滿足您商務活動方面的需求。飯店提供的乾洗服務，讓您的旅途更加方便。

若想要遊覽奧茨胡恩，@揚客拉旅館將會是一個不錯的的住宿之選。飯店地理位置優越，駕車至奧德茨胡恩機場僅需2km 。旅客們會發現St Jude's Anglican Church、Le Roux Townhouse和ArtKaroo Art Gallery距離飯店都不遠。飯店佔盡地理之宜，甘果野生動物牧場、Meerkat Magic和Moooi Art Gallery離此都很近。浴室內提供吹風機，讓您感受到賓至如歸的享受。如果旅客想在自己的房間舒適的用餐，飯店可提供客房服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Old Mill Country Lodge（Old Mill Restaurant）（非洲菜）、Cafe Brule（其他）和Van Tonder's Fish & Chips也許是可以讓您找到答案的地方。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

Garden Route game lodge was fantastic. The game drives were absolutely awesome, and special thanks to Thalia for all of her impressive knowledge during these. All of the staff were so welcoming, and we felt so happy to be there. Dinner and breakfast was exceptional! We will definitely be back when we return to Cape Town!