伊甸園飯店(Hotel Eden)

Excellent value and perfect location. Only minutes from the centre of town but very peaceful. Our room had a view over the bay to Vesuvius. The room was basic (we went a bought a kettle!) but spotlessly clean. The bathroom was a decent size and very well kitted out. Beds were comfortable and fresh. Breakfast was perfectly adequate with a good choice of pastries and properly made scrambled eggs. No dinner available but given the proximity to the the town centre and its huge choice of places to eat this wasn't an issue. The staff were universally friendly and helpful and to top it all off there was Blue, the lovely little hotel cat.

This could have been a perfect score but for one issue which I'll come to. First, the positives. Visiting Sorrento in late April, early May (after Easter) is the perfect time before the roads get blocked. Taxis are expensive so you need a hotel near the centre with easy access to train and bus. The Eden scores big time. The back door leads onto the main street, yet rooms face the garden with views on the upper floors over the bay of Naples. It's amazingly quiet for a town hotel. Rooms are small but modern, and the hotel is very clean throughout. Continental breakfast is OK and small pool area is nice. Staff are attentive. Price for all this was very good. So I would strongly recommend it. However, in our case the shower tray was cracked and the leaking water left a sour smell to the room we slept with the bathroom door closed and balcony doors open. The hotel denied there was a smell and Jet2 rep said it wasn't bad enough to do anything about! IT WAS! Only other faults are the lack of plugs in handy places and paying extra for the safe. So Hotel Eden fix your shower trays, it's a gem of a Hotel.

A nice straight forward hotel, well located for central Sorrento, clean rooms & receptive staff. Reasonable pool, breakfast fair. Be careful of the bar waiter service in the evening, a 'medium' larger will be the best part of 1 litre in size...so best go to the bar when ordering. Previous reviewers have commented on building works in an adjacent hotel but that has now finished and they are getting ready to open, so discount that concern.

We stayed here from 27th July-6th August and it was simply amazing. The staff are attentive, kind and helpful. Michael allowed my family to pick fresh vegetables from his garden and cooked us a beautiful meal in his home. The rooms are cleaned everyday, with fresh sheets and towels to come home to after being out during the day. The pool area is clean with an appropriate pool size. The breakfast is lovely, and always guaranteed, and Angelo is always around the hotel, offering friendly conversation and drinks when necessary. It is clear that there is great care and love for this establishment, and the staff all work extremely hard to ensure its at its highest standards. If this is not convincing enough, the hotel is located extremely close to the main square, and you do not have to walk more than 5 minutes to find a decent restaurant or bar to eat/drink in.

Hotel Eden. Clean and tidy rooms. The view from our room across the gulf of Naples and Vesuvius was fantastic. Breakfast had a good choice. And all the staff we spoke to were very polite and friendly. As for location you I don’t think we could have done any better. Restaurants and bars were a 10 minute walk away as was the train station. Overall I would definitely recommend Hotel Eden to anyone looking for a good base to explore this lovely area of Italy.

Extremely dissappointing stay. Only positive was it's location (close to Piazza Tasso and Train station). Weren't informed that adjacent hotel was being renovated/parts demolished so constant noise throughout the day. Cleanliness needs attention. Hotel has stale odour. Never once saw anyone using a mop to clean! Worst coffee I've ever had in Sorrento (stayed in numerous hotels over 40 years). Restaurant and bar are dated. Clear plastic table covers used over tablecloths!.Had to eat outside due to staleattention

Pro’s - Great Location less than a minutes walk to the main square. - Close to the train station. - Close to all the shops/cafes/restaurants Cons - Noisy, building site next door, noise throughout the day and sometimes into evening. When told reception we were told “don’t look that way - just enjoy the view on the other side of the balcony”. - Bathroom was really smelly, definitely think there is a drainage problem. - Dining room smelt like wet dog, awful damp smell which was really off putting when you’re trying to eat breakfast. Horrible plastic table covers and generally just looks dirty. - Coffee was awful, machine coffee yet when asked for a freshly made one you could tell the coffee grounds were stale. Was also given a crusty used teaspoon, told the guy and he wiped it on his jacket and said look it’s clean! The only thing this hotel can remind me of is an episode of faulty towers!!

Queda cerca del centro. El resto, pésima atención. No hacen las camas, no limpian. Perdimos la única llave que nos dieron para 2 personas y no nos quisieron hacer otra, por lo que perdimos casi un día de estadía, por no poder acceder a la electricidad sin ella. Nadie entiende nada. Medio evo total. Muy rudimentario servicio. Salvo una sola persona, el resto, pésimo servicio.