古拉爵宮飯店

No tengo palabras para describir a este hotel. Es perfecto. Está ubicado en el borde del barrio antiguo de Sorrento. Anabella es un ángel, casi que me dio vergüenza que me tratara tan bien. Todo está limpio, ordenado, decorado con buen gusto. La habitación es enorme, supercómoda y superequipada. Mil estrellas a este pequeño hotel encantador. Ni se les ocurra hospedarse en otro lugar en Sorrento.

We loved our stay at the Palazzo. The staff was incredibly friendly and helpful and we couldn't have felt more at home here. Our room was clean, cozy, up to date and we especially loved the character of the bathroom tile. We were in one of the attic rooms but truly had no complaints about the space and were comfortable there for 3 nights. The palazzo is perfectly located in the heart of Sorrento which made it so convenient to walk to dinner, shopping, the beach clubs, the marina, train station, etc. We especially enjoyed the outdoor patio and looked forward the breakfast each morning, it was also great having access to the espresso machine in the lobby at all times. I can't say enough great things about our stay here and would thoroughly recommend it to anyone looking for accommodations in Sorrento. We can't wait to come back!

The room I was assigned was tiny, in the attic, and could only be reached by climbing a flight of stairs (elevator went to the floor below). It had a tiny window, similar to something on a cruise ship, overlooking an alley. The bathroom was minuscule. The bed and pillows were stone hard. I rolled up the comforter in an attempt to get some comfort - impossible. This was probably the worst bed/pillows I've ever experienced. I could not fall/stay asleep and got as soon as I could - my back and hips were sore. The breakfast was inexpensive basic supermarket stuff - nothing fresh. I learned that the other attic room (I asked to be moved - the staff was nice and courteous) had NO window and the rest of the hotel was booked. One of the rooms has no external windows, only internal windows. I could see people sleeping on the bed from the stairs. The overall vibe is basic B&B - nothing luxurious about it. I am really puzzled re why this place gets such high ratings - I booked it based on strong reviews but it was nothing like I expected. Terrible value. A low point of my trip - could not wait to leave.