We spent 10 glorious days at the Zannier Bai San Ho. From the moment we arrived to departure, we felt welcomed, valued and pampered. The hotel provides a rare combination of exceptional service, incredible food and outstanding natural beauty that is tastefully complemented by the modern, yet traditional architecture that blends into nature and respects Vietnamese tradition. There are enough facilities to keep our family engaged - tennis, padel, gym, watersports and an amazing spa. Overall the experience is relaxing and re-energising. Our family has special dietary needs (kosher) and we were wonderfully catered for. The food was delicious and via the private chef and butler service, all our needs were met and expectations exceeded.
Khách sạn view quá đẹp, hồ bơi rộng phòng sạch sẽ. Khách sạn tuy hơi xa nhưng nó mang lại cho tôi 1 nơi yên tĩnh đã nghỉ ngơi khi lưu trú tại đây. Nhân viên rất vui và niềm nở với khách. Đồ ăn khách sạn rất ngon và phong phú
My spouse and I spent a couple of days of our honeymoon at Que Toi Village and we were thrilled that we found this hidden gem! The landscape is well designed to the local countryside scenery. It has a good balance of traditional and modern touches. The room is spacious, spotlessly clean and offers a very nice view of the Xuan Dai Bay. You can easily see the Tu Nham sand dunes from here too. Very reasonably priced spa services (I wish you good luck in finding a second technician soon!). Que Toi Village is like an oasis because it's pretty far from the downtown of the two nearest cities (Tuy Hoa & Quy Nhon) and the nearby Song Cau town doesn't offer much F&B options either, so we were relieved that the resort has its own restaurant that offers of a lot of great choices in their menu. We also loved that the food can be served and enjoyed at the convenience of your own room. The staff is truly amazing! We felt we have never experienced a service of such exceptional quality and dedication before. They went above and beyond to make sure our stay was as comfortable as possible. We stayed during the New Year holidays and for more than once, they surprised us with complimentary gifts and drinks and snacks that we totally didn't expect! The resort is right next to the main freeway, however honestly throughout the whole 3 days we were there we barely noticed the honking sounds in the background.
El resort seaside boutique presenta varias ineficiencias las cuales enumero: 1. A la hora de ingreso según protocolo de Seaside la pieza asignada NO está preparada para recibir visitas 2. La hora del desayuno es muy desordenada, durante mi estadía tuve que solicitar agua caliente y jugo durante 3 días. El personal no repone los consumos y el pan presento siempre un estado añejo durante los 4 días de mi estadía 3. La playa esta sucia con colillas de cigarrillos, con bolsas y envases plásticos y otras mugres. Nadie la limpio durante mis 4 dias de estadía. Fotos disponibles con el Hotel de fondo. 4.El Jacuzzi de la piscina no funciona, después de insistir durante 2 días logre hacer que algunos de sus jet de agua funcionaran en regulares condiciones. 5. El personal No entiende Ingles y la comunicación es desastrosa Los problemas se van resolviendo muy lentamente con un manager vía mensajes y que no se encuentra presente viendo los problemas. 6. Prohíben el ingreso de bebidas al resort con pago de multa de 1.000.000 Dong, pero el resort No cuenta con bebidas Sin Azúcar lo que no se entiende esta prohibición 7. Le falta mucho para ser categoría 5 estrellas solo le da para 3 estrellas +. Lugar con entorno lindo, pero no funciona correctamente, para la gente local podría ser pero No para turistas Internacionales 8. Precio por noche muy alto en comparación con lo que uno recibe como servicio. 9. El problema que rebalso el vaso de agua, la ducha de la pieza botaba agua menos por su ducha. Con una persona que se duchara, el piso del baño quedaba lleno de agua y resbaladizo, muy peligroso por accidente. El mismo día vinieron a arreglarla.
The Anantara at Quy Nhon is simply in a world of it's own. Just a short drive from the train station, where The Vietage drops passengers, you then arrive to a world of calm and relaxation at the open style lobby. The private villas are superb, offering pools, indoor and outdoor ensuite and spectacular views across the bay - with a simply amazing sunrise. Breakfast offers an excellent range of self serve and alc dishes, perfect to gaze out over the ocean. And the team are so friendly and professional. If you have the chance to stay in Quy Nhon, book The Anantara, you will not be disappointed.
If you can afford it, choose the bungalow with ocean view, like we did. Just opening the door was amazing. At night you hear the waves rolling. It was nice swimming in the sea, although there was a lot of rubbish. We collected it and handed it over at het restaurant nearby, where we got a beer for free. We went there for dinner too. Staff at the reception was friendly, but when we asked the staff at the sea to kayak (which was included in the hotel price), we could only sup. The kayak could not be used. This is a place I would like to come back to.