This has to be the worst hotel I've ever booked. i stayed in this hotel recently and i had no heating for 2 days i complained about this 5 times to different members of staff including management and nothing was done not even a room swap was offered only complimentry breakfast and a electric heater was offered. The reason for me being even more upset with the horrible service of this hotel is that i was with a 1 year old baby and she left with a cold after staying in this hotel room for 2 days without heating. After explaining that i can not use the electric heater because i have a baby in the room and its a hazard i was told that they will pass this feedback on. The staff couldn't care less all i wanted was a different room because the heating program was not working and can only be turned on from reception and turns of every 2 hours. I will decently be leaving a google review and other reviews for no one with kids to ever book this hotel.
Generally a great place to stay with parking directly out the front and the team were great - they all seem to work solo which is a credit to them, managing to keep themselves occupied on a long shift alone. A stones through from the main attractions and also has a really nice little terrace out the back.
The first thing I would like to praise is how clean the hotel is. We were really impressed with the staff as they are always working on keeping the hotel clean. The beds are really comfortable, and I do not easily say this in hotels. The food is ok. Breakfast is amazing but the dining is overpriced and small portions are provided. I would recommend to dine at one of the nearby restaurants.
I have read a bunch of reviews of this “5-star” resort in Skopje — but only after our recent stay there — to see whether others experienced what we did at this dreadful hotel. I was surprised to see an average score of “very good” (four out of five). But then I read the numerous “poor” and “terrible” reviews. And they were all right on the money. Yes, it’s well located. And at first blush it looks like an upscale hotel. But on closer observation — and especially once you get to your room — you realize quickly that this is an awful place to stay. We were part of a large group, spread out in rooms throughout the hotel, and EVERYONE had major complaints about their rooms. And they were all different complaints, ranging from non-working AC, non-working hotel safes, inadequate towels and linens, etc. I will stick to what we experienced first-hand, but the others’ horror stories echo many of the problems described in other reviews on this site. Our problems started when it took getting a third key card even to get into the room. And it only went downhill from there. Yes, as others have noted, they only give you one towel per person. That’s it. No hand towels, no bath mats, but just two smallish bath towels. Then there were the weird strobe lights — one in the bathroom, one in the bedroom — that could only be turned off after much experimentation with switches. And the very few, awkwardly placed electrical outlets. And the bathroom from hell. Our particular room had an ancient bathtub, dangerous to get in and out of, with only a handheld wand with which to shower — which was set so low on the wall that you had to literally hold it at all times, making it extremely hard to wash one’s hair. And of course there’s the smooth, slippery floor to face getting out of the tub. Remember: No bath mats. There’s more, but you get the idea. Our room also faced the historic mosque next door, which flooded the room with light at night. And then there was the call to prayer at 4:30 in the morning. I think I’ve said enough.
This place does not look like the pictures, at all. The rooms are dated, yes they once looked like the pictures but all the walls are marked, stained curtains and the pillows are flat, lumpy and bobbly from where they have been washed so many times. A very dated hotel and was not the place we expected from the pictures.
These weren’t met except by the reception staff who were excellent. The hotel is in a great location just off the bazaar. The bed and room was comfortable but the bathroom door was glass, the bath lacked a shower curtain and was really high to step up in to. Downstairs lobby has been modernised but the 7th floor where breakfast is was set up like a wedding/function venue with large tables. There weren’t many guests eating when we were so easy for us to get a table for six to ourselves.Full range of cold/cooked/ cereals/breads/cake/ delicious fruit. Swimming pool in summer is deceptive as it feels almost too hot in the room so put us off a bit. But the water was lovely and cool. Quite small so just for gentle paddling and bobbing about not for doing lengths. The shaded part of the roof top bar was closed for a separate function so there was nowhere to sit in the shade, so never tried it. Worth going up for view of the city though but a shame as it’s one of the things that attracted us to chose this hotel. Taxi from bus station was 110 dinars, just 5-10 minutes away. Try and find ‘tea street’ in the bazaar in the evening, great place for people watching with an iced coffee. It’s parallel to the hotel street about 2 or 3 streets into the bazaar. 3 hours from Skopje by bus to Ochrid town/lake. Well worth a couple of days in each place. Also did Free Walking Tours Skopje which was great and I’ve left a separate review for. Skopje is a fascinating city to visit. Ottoman history and culture north of the river, Balkan culture to the south.
Η τοποθεσία είναι πολύ βολική, μόλις λίγα λεπτά με το αυτοκίνητο από το κέντρο. Ευχάριστη διαμονή με πολύ καλή εξυπηρέτηση. Τα δωμάτια είναι περίεργα με ωραίο εξοπλισμό. Αυτό το ξενοδοχείο διαθέτει δωρεάν χώρο στάθμευσης και δωρεάν πρόσβαση στο σπα για τους επισκέπτες του ξενοδοχείου. Το σπα είναι πολύ καλό. Όχι σε πολλές επιλογές, αλλά έχει ωραία πισίνα, τζακούζι και σάουνα (έχει επίσης χαμάμ, αλλά ήταν εκτός λειτουργίας κατά την επίσκεψή μου). Το ευρύχωρο γυμναστήριο βρίσκεται ακριβώς δίπλα στο σπα. Συνολικά, ωραίο μέρος για να μείνετε κατά την επίσκεψη στα Σκόπια.
NNomad60399937342We had a great stay at Aloha Apartments in late February going into March. We had a choice of rooms when we got there, so chose a bigger one on the ground floor by the pool, which was bright, and a nice view. Obviously as it was the end of winter we didn't use the pool or sit in the garden, but for sure in better weather it must be a pleasant place to relax in. The room was very clean and comfortable, with plenty of room. The shower room was great, and there was always hot water, and clean towels whenever we needed from the hallway area. There is the entrance to a well in the room, working, I assume. The top part of it has been made into a coffee table. It's probably the most unusual feature of any apartment we've ever stayed in. Elora and George, who run the apartments, were always very welcoming and helpful with organising very good excursions and supplying a decent local taxi service. The apartments are maybe a mile or so from the city centre along the Vardar river, in an old part of the city. It's easy in the Balkans to mistake old or traditional areas as run down, but it's not, and consequently you have to see past the immediate view to its unspectacular charm: you are staying in a historic area which is more authentically Skopje than the city centre, with all its statues and grand buildings. The apartments are well situated to walk into town, though we usually got a taxi back, a ten-minute trip which costs 100-200 denar - very cheap. I liked the local dogs in the neighbourhood, who came to investigate us each time we came out of the gate, keeping a friendly distance and always strangely quiet. We really enjoyed our stay at Aloha, and highly recommend it, winter or summer.