Been here a few times now, and have always been satisfied. During a year since my last stay things have changed. And not for the better . The good stuff: Location right on the walking street, easy walk to everything. Due to my status I was upgraded to a bigger room and received water and fruit, which I appreciate. I was also invited to free breakfast so will not comment on that. What I will say is that the breakfastroom is way to small when the hotel is fully booked and all groups descide to have breakfast at the same time. My room at the 4th floor, has a small balcony, there I found old cups with rotten fruits in it. Wifi was very bad in this room which made it difficult to do my work. Coffee/tea was non existing (apart from the kettle). No tissues and the soapcontainers are so old that they dont work properly. Cleaners had a bad attitude, they did not remove old towels from the floor and toiletpapaper was not restocked. I had one linnen change which had stains . Corridor smelled like sewage. Service has gone down, I think only the young man working in the cafe knows what he is doing, at least he is attentive to his customers. When he was not working, I was just ignored or staff was simply not present. Had two meals which was of bad quality. To sum it up, Best Western Turist will not be my first choice on my next visit to Skopje. I would rate the hotel as beeing 3star.
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