住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share such thoughtful feedback. We're delighted to hear you enjoyed a comfortable and convenient stay, and especially pleased that Shi Ling made a positive impression with her warm and attentive service. Your kind words will certainly be shared with her.We appreciate your comments on the facilities, cleanliness, and Executive Lounge experience. Noted as well are your suggestions regarding breakfast variety and service consistency, which will help us continue improving.We hope to welcome you back in the near future.Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us!We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena.Regards,Vincent TANGFront Office Manager
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We're sorry to hear that your stay did not meet expectations, and we sincerely apologize for any discomfort you and your family experienced.Your comments have been shared with our team so we can investigate and take appropriate action to improve. If there were any concerns during your stay that we missed the chance to address, we regret not being able to resolve them in the moment.We truly appreciate your input and hope to have the opportunity to provide a better experience in the future.Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for sharing your feedback. We appreciate you taking the time to let us know about your experienceWe hope to welcome you again in the future.Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for your feedback. We're sorry to hear that the room and restaurant did not meet your expectations. We understand your concerns and will share them with the relevant teams for improvement. On a positive note, we’re glad our service and smooth communication made a difference during your stay. We appreciate your comments and hope to offer a better experience in the future.Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you so much for taking the time to leave us a review! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena.Regards,Peng Wee GOHAssistant Front Office Manager
住宿方回覆: Dear Valued GuestThank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards,Peng Wee GOHAssistant Front Office Manager