住宿方回覆: Dear Cuesn,Thank you so much for your kind review. We are delighted to hear that you enjoyed our central location, rich breakfast offerings, and the traditional evening performances. It is always our pleasure to create memorable experiences, and we are truly grateful for your appreciation.We look forward to welcoming you back for another exceptional stay in Siem Reap.Warm regards,Park Hyatt Siem Reap Team
訪客用戶
柏悅雙床房
入住於 2025 年 4 月
與好友旅遊
3 則評論
10/10
超棒
發布於 2025 年 6 月 10 日
乾淨整潔 態度友好 很有當地特色 展示了很多有關吳哥窟的照片 對這個國家和城市又深一步瞭解了一下
住宿方回覆: Dear Valued Guest,Thank you sincerely for taking the time to share your kind review.We are truly glad to hear that you found our hotel clean, welcoming, and full of local character. It is heartwarming to know that the displays and atmosphere gave you a deeper connection to Angkor and to Cambodia. That is exactly what we hope to offer — not just comfort, but also a sense of place and culture.We would be honored to welcome you back again one day for another meaningful stay in Siem Reap.Warm regards,Park Hyatt Siem Reap Team
住宿方回覆: Dear Valued Guest,Warm greetings from Park Hyatt Siem Reap!Thank you for your wonderful feedback. We’re thrilled you enjoyed our convenient location, the fresh seasonal mangosteens nearby, and the thoughtful design of our hotel. It’s also heartening to hear that our team’s warm hospitality and the breakfast experience with folk music made your stay special.Your kind words inspire us to continue providing exceptional experiences. We look forward to welcoming you back soon!Warm regards,The Park Hyatt Siem Reap Team
rhht
柏悅特大床房
入住於 2025 年 4 月
與好友旅遊
14 則評論
10/10
超棒
發布於 2025 年 5 月 9 日
不錯的房間,很有特色
住宿方回覆: Dear rhht,Thank you for your kind review. We are glad to hear that you enjoyed your stay and appreciated the unique character of your room.It means a lot to us that you rated your experience so highly, and we hope to welcome you back to Park Hyatt Siem Reap for another memorable visit.Best regardsPark Hyatt Siem Reap Team
住宿方回覆: Thank you for sharing your detailed review! We're glad you enjoyed the overall experience, including the hotel's ambiance and the ceremony in the evening. We apologize for the initial room placement but are happy to hear that the hotel quickly assisted with your room change to one with a more comfortable view. We appreciate your feedback on the furniture and staff, as we're always looking to improve. We hope to welcome you back soon for an even better stay!Thank You!Park Hyatt Siem Reap Team
住宿方回覆: Dear Guest,Thank you for your thoughtful review. We’re delighted to hear that you enjoyed your stay with us and appreciated our central location, the service from our team, and the overall ambiance of the hotel. We’re also glad that the suite upgrade made your experience more comfortable.We apologize for any inconvenience you may have experienced with the mosquitoes and geckos. We will certainly take your feedback into consideration to improve the guest experience.We hope to welcome you back soon for another memorable stay.Warm regards,Park Hyatt Siem Reap Team
住宿方回覆: Dear Mengfuer-angshaluosishihu,Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast offerings and the service from our team. It's also great to know that you appreciated the artistic decor and the beautiful pool view.We would be delighted to welcome you back to Park Hyatt Siem Reap when you visit Angkor Wat again. Your kind words inspire us to continue providing exceptional experiences for our guests.Warm regards,Park Hyatt Siem Reap Team
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not fully meet your expectations. We truly appreciate your comments regarding the room size and the service, and we will address these areas to ensure improvements are made. It’s wonderful to hear that you enjoyed the peaceful atmosphere around the swimming pools and the nearby restaurants.We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.Best regards,Park Hyatt Siem Reap Team
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. We understand your concerns regarding the mosquitoes, and please rest assured that we continuously take measures to control them in our tropical environment. Regarding breakfast, we offer an à la carte dining experience to ensure freshness and quality, but we apologize if this was not communicated clearly.Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.Best regards,Park Hyatt Siem Reap Team
住宿方回覆: Dear Anonymous User,Thank you for your wonderful review! We’re so glad to hear that you had a great stay with us and that our location, service, and breakfast exceeded your expectations. It’s fantastic to know that communication was smooth and that our team made your experience even more enjoyable.We can’t wait to welcome you back to Siem Reap and look forward to hosting you again soon!Best regards,Park Hyatt Siem Reap Team