特姆普拉西恩飯店的評論

住宿方回覆: Dear Sir/Madam, Thank you for taking the time to share your experience with us. We’re sorry to hear that certain aspects of your stay did not meet your expectations, and we truly appreciate your feedback.Our open-air bathroom design is a distinctive feature of our property, meant to provide a refreshing and unique experience that connects our guests with nature. We understand, however, that this style may not be to everyone’s taste, and we apologize if it caused any inconvenience during your stay.We also regret that you encountered water accumulation and the intrusion of frogs during the rain. Please know that we take these concerns seriously, and we will be reviewing our drainage system to prevent such issues in the future.We truly value your insights, and we are committed to making improvements based on your feedback. We would appreciate the opportunity to make things right should you choose to stay with us again in the future. If you do consider a return visit, feel free to reach out to us — we’d be glad to see what we can do to improve your experience.Best regards, Sovansamphos Preap - Sales and Marketing Manager