錫比烏阿森納美居飯店

Quiere ser un hotel de 4 estrellas peto no llega. La habitación que nos ha tocado esta bien y con balcón, pero el baño un poco justo, la puerta no cerraba bien y la cama, aunque grande y cómoda pero la manta para taparse pequeña. O se tapa uno o el otro. Por eso digo, quiere pero no puede

We’ve stay at this hotel during our vacation at Romania. The hotel is a new hotel. With great atmosphere. The room are great. The swimming pool a clean and in a very good condition. The breakfast is very good and testy. The lobby, bar and reception are great with great hospitality.

Relatively new hotel that has not yet found a way to function smoothly. Reception staff were some really great and some rather bored. I had received an email to check in online, but this did not work. In the hotel I was told that it never works. Then why send the email? I did invest time. The booking data in the accor app informed me that the swimming pool was temporarily closed. In the hotel, it was open. Our room had some issues, we found an empty chocolate bar wrapper on the armchair, two lamps were not properly fixed to the wall, the toilet seat was also loose. We reported this upon checking out as one of us was not feeling well and did not want to be disturbed. The second room was not made every day, no idea why. Breakfast was theoretically very nice. In practice, there was not enough staff. No plates, no bowls, no cups, no glasses, 3 out of 4 coffee machines needed servicing and when I asked a young woman about it she showed me the one working (with a queu of 8 guests). Also - who chose the dishes? Smallish cups (150 ml) and glasses without handle, how are tea drinkers supposed to handle their drinks? Apart from the teething problems, nice choice of breakfast food. But if you are understaffed, do not oblige guests to book breakfast, I could not find an option without breakfast and it would relieve pressure from staff.