錫比烏阿森納美居飯店

Very great Hotel with Pool and good breakfast and balcony..

There were bed bugs on my bed and pillows! It is not acceptable. The staffs are nice to help me change the room. But such thing should not happen at the first place. The location and amenities are good. The breakfast is also ok.

Hotel posizionato a 15 min a piedi dal centro storico ma di fronte ad un parco fitto di vegetazione e la mattina si poteva “giocare” con gli scoiattoli. Il parcheggio esterno era gratuito ma sicuro oppure Interno a pagamento ma non ne abbiamo usufruito. La piscina coperta bella e rilassante. La colazione varia ed abbondante ha soddisfatto tutti i gusti dolci e salati e la sala molto grande e carina rendeva ancor più piacevole il tutto. Il pezzo forte era la nostra suite costituita da due stanze due bagni e terrazzino che la facevano sembrare un appartamento privato enorme e confortevole.

Modernt hotell Helt modernt hotell, ligger mitt emot parken. Det pågår byggnationer i området men hotellet är ljudisolerat så detta störde oss inte. Det finns pool och relax avdelning men denna var välbesökt och ljudnivån allt för hög.

Struttura molto bella , siamo stati accolti dalla signorina della reception in modo impeccabile ci ha omaggiato appena arrivati 4 bottigliette di acqua molto molto gentile se venite a Sibiu considerate questo hotel

Hôtel complet et à partir de 9h, plus de viennoiseries, plus de riz au lait, plus de fromage. Pour un hôtel 4 étoiles c'est inadmissible.

Unprofessional personnel totally lacking the proper training and education..... Rooms without all the amenities.... Lack of a manager or in-charge person în a peak period of tourism! Indoor pool în deplorable conditions, smelly and without any supervision kind of supervision respecting the respect of the rules.... Waiting more than one hour to get some water from the bar!

Disco noise from the discotheque approx. 400 m away all night long until shortly before 7 am. Obviously a problem known to the management but unresolved (see also previous feedback on this issue). Very friendly and understanding staff provided a different room with less noise during the night - supposedly in an accommodating manner - a little less noisy, but still an acoustic ordeal. However, it turned out afterwards that I had to pay for the move. If this was a way of increasing turnover, would it be a little harder for the management to deal with the noise? Without any night's sleep, all the criteria of a hotel (e.g. facilities, cleanliness, breakfast) remain irrelevant to me. Anyone who is not *very* tough when it comes to booming night-time noise is simply lost in this hotel, at least at weekends.

Relatively new hotel that has not yet found a way to function smoothly. Reception staff were some really great and some rather bored. I had received an email to check in online, but this did not work. In the hotel I was told that it never works. Then why send the email? I did invest time. The booking data in the accor app informed me that the swimming pool was temporarily closed. In the hotel, it was open. Our room had some issues, we found an empty chocolate bar wrapper on the armchair, two lamps were not properly fixed to the wall, the toilet seat was also loose. We reported this upon checking out as one of us was not feeling well and did not want to be disturbed. The second room was not made every day, no idea why. Breakfast was theoretically very nice. In practice, there was not enough staff. No plates, no bowls, no cups, no glasses, 3 out of 4 coffee machines needed servicing and when I asked a young woman about it she showed me the one working (with a queu of 8 guests). Also - who chose the dishes? Smallish cups (150 ml) and glasses without handle, how are tea drinkers supposed to handle their drinks? Apart from the teething problems, nice choice of breakfast food. But if you are understaffed, do not oblige guests to book breakfast, I could not find an option without breakfast and it would relieve pressure from staff.