「This hotel still has a great reputation in the market. However, some of the service is lacking a little. My pants were not returned after laundry. However, they were quick to resolve the issue and sent my pants by express to my next destination in Cape Town. This is one of the best hotels Durban has to offer.」
「The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.」
「This is the one of the best hotel of my trip in SA. The swimming pool is amazing and fantastic. The view is also very well.
I stayed in South Africa for 1 month and stayed in 10 different hotels. This one is really imprrssive. And I have view the best moon in my lives. I think I am even willing to cross half of the earth to stay there again. The room is not bad. But the disadvantage is the attitude of the receptionist and the professionalism of the restaurant staff are not good enough. Delayed the hotel's progress.」
「Beautiful place, it is very quiet and peaceful. I loved the sea view😍. The room is very clean and spacious, very friendly staff, always there to help. Breakfast was very delicious, many options to choose from, this guest house is close to many restaurants and party places, this is a huge bonus, very convenient, I highly recommend. Whether you want a peaceful stay of you want to be out and about, this is definitely the right place to book😉❤️」
「A good hotel, located approximately 15 km from the center of Durban, closer to the international airport. The rooms are quite spacious, everything you need is there. The breakfast is excellent, I can recommend it. Excellent lobby, stylish design. There are many restaurants for every taste near the hotel. And a few shopping centers near the Hotel. From the international airport of Durban about half an hour by taxi.」
「This was my first time staying at the Royal Palms and enjoyed my stay and it was a very relaxing stay. Very close to any shopping venue you want. The rooms are special. I will invite my friends to visit this hotel in the future.」