位於肖布頓的貝特曼軍火庫

Had 2 nights at the Bateman's Arms and we thoroughly enjoyed our stay The room was very clean and spacious The staff were excellent and helpful and we had a very nice meal on the Friday evening also the breakfast was very good overall we had a great 2 nights and we will return if we are in the area.

Booked for evening food Friday night glad as Cound not get into the pub we wanted to . Glad we booked as it was very busy. Staff are very friendly and helpful. The food was lush and the afters just as nice. Nice seating out side. All very clean. Nice section of beers ans cider .

Found the place with no issues and loads of parking space available. No signage to say where reception was until you found it around the back. needs better signs showing where it is from the car park. Barman checked me in and pointed the way to the room. I was staying 4 nights. Room was great once I shoulder barged the badly fitted door to get in. So far OK ish. However, the next day I returned to my room around 9pm to find it as I left it in the morning. the barman didn't know what to say when I confronted him so he went to see the Manager. The Manager didn't bother coming to see me but told the barman that I should have requested the room serviced otherwise it would not be the entire stay. Now I don't mind this rule but it should have been pointed out when I arrived by receptionist / barman !!! And I would have said to service the room every day. So as they could do nothing for me I had no tea/sugar/milk, shower gel, clean towels, made bed or empty bin. This is where you lose all your plus points. So after requesting the room be serviced every day - I still didn't have any shower gel replaced or an empty bin and the bed was just pulled over and not made on every other day. The one plus was as the cleaner on the second day couldnt lock the door as it couldnt be closed shut they left it unlocked so anyone could have gone into the room and helped themselves. On the last night I found the door had been fixed and did now close properly. These people may know how to run a pub but they know nothing about customer service in a hotel I will not be back