I've been staying here some years now- and the whole place is very jaded. My shower wouldn't turn off, and a colleague's hairdryer didn't work- to be told they don't have spares (they do- just the receptionist that morning wasn't great!)
However- the food is fantastic and most of the receptionists know their stuff! They are also undergoing refurbishment- so am hoping they get this done quickly, as it's a great place to stay when on form!
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