塞琳娜希加爾堡飯店(Serena Shigar Fort)

The hotel is located in what used to be the fort of the Raja of Shigar Valley for centuries and it still exudes that feeling of power which is missing from many other places in not just Shigar but also Skardu as well. The views from the hotel are picturesque and make the entire trip worthwhile.

Another disappointing Serena. Carpets were dirty, bathroom smells, restaurant staff not friendly or welcoming - felt like we were a bother. Electricity iffy, heated by a portable heater which fell over but fortunately we were still in the room. Bathroom light did not turn off so had to sleep with the door closed and leaking light. Shower was like a faucet - water trickled out straight down. We told front desk but they didnt do anything. Warm water in shower at a premium. Needs to run for a long time. The TV came on at 6:30am waking us up. We had not set it for wake up or such and it came on again unprompted later. Very surprised that Serena has this hotel as it is not what I would expect from a Serena. Again not sure why people are rating the hotel as a four star as it is not that by any standards. Even in Pakistan it would be a three at best and in my view, really stretching it.

Beautiful natural wonders and the team at Serena was very supportive and helpful.

Beautifully located hotel set in its own beautiful garden. Old and new merged wonderfully. All amenities provided. Wi Fi a little unpredictable at times due to local issues. Staff friendly and very helpful. On site food in restaurant excellent and plentiful

Fantastic experience for family to enjoy the northern areas with excellent service. There are lot of places to visit and having g a quality time with family. Just be careful with taxi staff and make agreement on prices and places with time before trip

Wonderful palace. Lovely location by the river. Comfortable rooms. You might want to request a fan in summers. No tea/coffee in room which is something they can improve. Must try: local Balti dishes & guided tour of the fort & fresh cherries from orchard

A stay at Serene Shigar was an overall good experience. The food variety and quality was really good. However, they could improve upon the room air conditioning, lighting and the basic amenities like kettle and iron available in the room. There is no food allowed inside the room, therefore no room service. The travel agent experience was not good which was recommended by the reception staff as they charged us a huge amount just to take us to the skardu city and blind lake. There should be a tour of cherry picking as it’s something tourists would like.

Excellent hotel to stay. Unique and traditional ambience inside rooms in the fort. But very far from main Skardu city. Breakfast is good. Staff is professional. Fort surroundings are good to walk at night.

Not up to the usual Serena standard or maybe we just got a basic room. The room and bathroom were Ok but no as good as we expected. The restaurant and food were satisfactory and the old building is interesting but I can't consider it better than average taking into account the high price.