Verified traveler
2024 年 2 月 19 日
checked in at 3p, had to wait an hour in the lobby because our room hadn’t been cleaned. when we finally got to our room, it was very dirty. there was some random person’s pajamas in the bathroom, dust and hair on almost every surface. the sheets were stained. booked the jacuzzi room and the jacuzzi was full of hair and soap scum. clearly wasn’t cleaned at all. also had black mold on the grout in the corner. had housekeeping come back and clean it again, but it was still not very clean. we didn’t even end up using the jacuzzi, so paid extra for nothing. literally had to go to the store and buy cleaning wipes to make the room decently clean. staff was pleasant to deal with and apologized, but nothing else was done about the poor quality of the room. more than likely won’t stay here again.
翻譯