住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear about the inconveniences you encountered during your stay. Please accept our sincere apologies for the shortcomings you experienced in terms of room condition, cleanliness, and service. This does not reflect the standards of quality and hospitality that we continuously strive to uphold.Your comments regarding the room facilities, linens, and minibar charges have been carefully noted, and immediate corrective actions are being taken to prevent such issues from recurring. Additionally, we are very concerned by your remarks about the staff attitude, as every guest should feel equally welcomed and respected. Please rest assured that this matter will be thoroughly reviewed with our management team and addressed with the necessary training and supervision. We regret that we did not meet your expectations on this occasion, but we do hope you may consider giving us another chance in the future. We are confident that with the improvements we are implementing, we can deliver the level of service and comfort you rightfully deserve.
訪客用戶
海景高級大床房
入住於 2025 年 6 月
家庭出遊
9 則評論
10/10
超棒
發布於 2025 年 7 月 18 日
The most beautiful hotel in Sharm El Sheikh in terms of cleanliness, service, treatment and food. They have wonderful food and the staff always have a smile on their faces. On behalf of myself and my family, I thank them all, one by one.
翻譯
住宿方回覆: Dear Mr. Ahmed,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,
住宿方回覆: Dear Valued Guest,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,
住宿方回覆: Dear Valued Guest,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,
住宿方回覆: Dear Valued Guest,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,
住宿方回覆: Dear Valued Guest,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,
住宿方回覆: Dear Valued Guest,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,
.xiaciyiding
園景高級大床房
入住於 2025 年 2 月
獨自出遊
18 則評論
10/10
超棒
發布於 2025 年 5 月 26 日
擁有自己的海灘,環境很好,工作人員十分友善
住宿方回覆: Dear Valued Guest,We are truly delighted to hear that we have met your expectations during your stay at Iberotel Redsina. Your satisfaction is our highest priority, and we are grateful that you chose us for your accommodation. Thank you for giving us the opportunity to serve you with our best hospitality. We look forward to welcoming you back in the future!Warm regards,