上海海萊精品飯店（浦東國際機場店）

This hotel was horrible! The room was falling apart, with peeling paint and cracks in the wall, missing chunks of the floors and the bathroom door, holes in the bedding, and the toilet was leaking water onto the floor. The pictures I’ve attached really speak for themselves. We felt uncomfortable and unsafe from the moment we walked in. We also tried to arrange an airport shuttle ahead of time, which turned into a frustrating experience. The hotel insisted on adding us on WeChat, but despite us providing all the details they needed (and even asking if we could just add them directly), they couldn’t or wouldn’t make it work. In the end, we booked a taxi at 2 in the morning. Between the state of the room and the lack of basic service, I can’t recommend staying here. There are plenty of other options that will save you the hassle and give you a far better experience.

The hotel was fine, but to be considered as a “Boutique hotel”,  no drinking or mineral water in room, no napkins. The location is too far from the principal attractions in Shanghai, and this is considering that the Pudong bus and metro only works until 22.00 hs, making impossible to stay downtown more than 1830 (if you do not want to walk 5k to the hotel from the metro station). At 22.30 hours all shops for dinner around are closed. The room I had was fine but even you find inside a sign of “no smoking room”, it smelled as tobacco.  On the contrary, the services provided by the assistants at the front desk was excellent. They were really nice and even when we did not speak the same language, they manage to make you understand. Good service from the shuttle bus to the airport. It must be taking at least 3 and half hour previous to departure because the airport is huge.