西摩智選假日套房飯店 - IHG 旗下飯店(Holiday Inn Express & Suites Seymour)

Stay started off great until right before check out. Received call to our room stating the system went down and they needed to re-enter our information into the system. Gave name, address but I felt uncomfortable giving my credit card info. Stated I would give my information to front desk. He got very upset then cussed me out. Called front desk and come to find out it was a scammer they transferred to our room. Very confusing as to how he knew what room to ask for, it was 10am on a Monday and there were only a few people left to check out with 3 floors of rooms. Seems as if someone who works there was working with him on what room to ask for, if we were still in room, etc. Be Aware!

The room was beautiful and very comfortable. The ladies who were in the lobby checking us in were very nice and friendly and personable. We enjoyed the breakfast... especially the pancake maker. I would definitely recommend and I would definitely stay here again.

The hotel was very clean and up to date. The bed and pillows were very comfortable. There were plenty of towels for our family of three. We were impressed with the bottles of Dove shampoo, conditioner, body wash, lotion and hand soap. Definitely recommend this location!

Pre booked my room innadvance had the email and confirmation number.. and becuase i didnt have my photo ID... now im mot say it wouldnt be done but come on now of i wentbto all the trouble to steal someone id phone the code to unlock ir phone the get a room in ur name o feel like maybe i deserve the room for effort...jk but it would all be fine sure ur just doing ir job oh wait ur reservation has a no refund pollicy... so bame there 180 flippin plus dollars im guess takin on the chin... so ya enjoy hotels .com.

Looks new. Clean. Good buffet and coffee. Have stopped here multiple times.

Room was comfortable and clean. I prefer bar soap and a showerhead on the wall, though. Breakfast was delicious. I didn't get a chance to use one of my possible discount cards when I made the reservation online.

Called for an earlier check-in Lara very nice and made it happen!

Staff super kind and helpful from the front desk extended to the kitchen staff, and housekeeping. Breakfast had fun choices and was delicious! Lawn care and yard work well maintained and looked nice on the outside as well. Fly only issue comes from some out dated things, pool looked kind of dirty and the carpeted area kind of give off a smell as if they weren’t cleaned in a while. Besides that great stay for a smaller city!

The room was as described. Bed is always comfortable here. Room was clean. Complimentary waters is always a plus:).