Verified traveler
2022 年 9 月 9 日
Not a 5 star hotel. Didn’t have the 2 separate beds requested, which we booked this hotel based on this. The front desk was able to fix the room, but the bathtub & shower were exposed in the bedroom, which was not ideal since the guests were not in a romantic relationship. I’ve never seen a bathtub in a room like this before. Check out was smoother but front desk did not secure a taxi as requested. Had to make multiple requests to finally be helped. Hotel itself is nice, but the people must be in training as there were a lot of workers who did not understand proper customer service.
翻譯