住宿方回覆: Hello, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is extremely valuable to us, and we regret that the room did not meet your expectations. We understand the importance of comfort, and we will review this matter with our team to ensure that our rooms comply with hospitality standards. Thank you for your valuale review. Best regards, JISEON LEE
住宿方回覆: Hello, this is Travelodge Myeongdong Namsan.Thank you for leaving a detailed review.We will try to improve based on your feedback.Please visit us again when you have the chance.Thank you.-glen-
住宿方回覆: 您好,來自明洞南山彩鴻酒店的問候。感謝您抽出寶貴時間留下正面的回饋。誠摯地,對於造成您的不便,我們深表歉意。若房型不同,客人需支付升級額外費用。然而,我們的員工始終努力工作,確保為客戶提供舒適的住宿體驗。當您再次造訪韓國時,我們將始終盡力提供更好的客戶服務。再次感謝您的寶貴評論。最好的問候, JISEON LEE
住宿方回覆: Dear Sophia, Hello, this is Travelodge Myeongdong Namsan. Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We understand the issues you mentioned regarding the 4-person room, the heating, and the water situation, and we sincerely apologize for the discomfort this caused.We will take your feedback into account and make every effort to improve our facilities and services moving forward, with the goal of ensuring a more comfortable experience for all our guests in the future. Once again, we apologize for the inconvenience and thank you for your feedback. Best regards, Younghyun Yoo
住宿方回覆: Hello, Greetings from Travelodge Myeongdong Namsan Hotel. 感謝您花時間留下反饋。根據您的反饋,我們會通知我們的管家並採取行動。很抱歉給您帶來不便,但感謝您的理解。我們很高興您在這裏度過了愉快的時光,也很高興您享受了首爾之旅。我們的員工一直在努力確保我們的客户住得舒適。希望您有一天能再來。我們會為您提供更好的服務。謝謝 Best regards, JISEON LEE
住宿方回覆: Dear Customer,Hello, greetings from Travelodge Myeongdong Namsan.I'm sorry to have an unsatisfactory time at our hotel.We will inform our staff and department in charge of the problem so that it can be improved as soon as possible.Once again, I apologize for the inconvenience.I hope you have a good day.Thank you.Best Regards Sonia
住宿方回覆: Hello. This is Travelodge Myeongdong Namsan.Thank you for using our hotel.We apologize for the inconvenience caused by the size of the bathroom.We will provide better service when you visit us again.Thank you. -glen-