「Kamarnya oke nyaman juga, hanya pelayanan nya lambat, saya lanjut hari minta bersihkan kamar katanya 15-20 menit saya tinggal 1 jam belum juga di bersihkan akhirnya mereka bersihkan kamar saya sudah di dalam kamar huft」
「We went there for a concert and during the same day there’s a wedding ceremony at the hotel. The hotel was packed, the lift was so slow. No towels in the room until we need to get ourself from the housekeeping basket. One of the room the aircond doesnt work and we need to call them like twice to fix it. But in term of the location, it was very strategic.. next to a mall and in the middle of the town.」
「The location is very strategic, easy for looking for food, shopping and hanging out but they need to improve their responsiveness especially the manager in accepting the inputs from travellers like us. Overall, thanks to Uty one of the staff was very kind to us. Very appreciated for the responses. One more, need to increase the cleanliness.」
「The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.」