The ladies at the front desk were super nice and very helpful. The room on the other hand, not so pleasant. Wallpaper peeling back, rooms have little lighting, our room had a used “stiff” towel on the shower curtain. Thankfully we had two beds because the one had a washcloth with makeup on it and hair throughout. Iron and/or ironing board smelled of mildew. For the cost and name that resonates with “Hilton” this was not it.
翻譯
Carmella
入住於 2023 年 6 月
其他
5.0/5
超棒
發布於 2023 年 6 月 19 日
We were very impressed with the staff. People like Tyler at the front desk along with Luk. Melvin went out of his way to get me much needed milk. And Karl, the omelet man, started our day off with a smile and a fantastic breakfast.
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Stefan
入住於 2023 年 6 月
家庭出遊
5.0/5
超棒
發布於 2023 年 6 月 24 日
The location is excellent and the staff is helpful and friendly (very good in dealing with a minor issue upon check-in). The hotel is a little dated but it's fine. Room was clean and beds were comfortable. Also the HVAC in the room worked well and was quiet.
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Helen Anne
入住於 2023 年 6 月
其他
5.0/5
超棒
發布於 2023 年 6 月 24 日
Staff was friendly and efficient. Room was clean. Pillows were the best hotel pillows I've ever seen because they were actually soft and not just foam cushions. Parking is convenient. Will stay there again!
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Jeffrey
入住於 2023 年 6 月
其他
5.0/5
超棒
發布於 2023 年 6 月 15 日
The hotel and staff were phenomenal. Disappointing that the free breakfast cost me $35 and parking was $30 a night. That will most likely make me rethink staying there again!
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Regina
入住於 2023 年 6 月
其他
4.0/5
很好
發布於 2023 年 6 月 20 日
Had steak done perfectly larger portion than expected. Bar staff attentive & good music. Friendly atmosphere. Service from early check in to coffee bar outstanding.
Recommended
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Rikke Wedege
入住於 2024 年 3 月
其他
5.0/5
超棒
發布於 2024 年 3 月 9 日
We had an amazing time. The place is older and in need of some TLC, but everything works, beds are comfortable, room was spacey with a lovely bathroom and Big tv. The pool was fun and breakfast very good. Emily in the reception was AMAZING! The sweetest and most helpful receptionist, I have ever met! Give her a raise!!
翻譯
David
入住於 2024 年 2 月
商務出差
4.0/5
很好
發布於 2024 年 2 月 27 日
Nice hotel with convenient services. Staff are professional but not obsequious. Very clean, in a "modern" way.
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Anthony
入住於 2024 年 2 月
其他
1.0/5
發布於 2024 年 2 月 13 日
Check in on the hotels policy is listed for 3pm... We arrived bout 2:30pm expecting to have the ability to check into the hotel at that time as we respectfully submitted a special request to the hotel property that was properly submitted to the hotel property as outlined in the hotel policy.
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Christina
入住於 2024 年 2 月
家庭出遊
5.0/5
超棒
發布於 2024 年 2 月 10 日
Excellent customer service, Mahogani was extremely helpful and also maintenance was also great. Great experience!
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TJ
入住於 2024 年 1 月
其他
2.0/5
發布於 2024 年 1 月 23 日
My food was wrong when I ordered at the bar I had no lights that worked in my room the bed was really comfortable and the front desk was really helpful I just think the people working at the bar need a little more training I told them twice I didn’t order the brisket sandwich and still got was given it
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Kathy
入住於 2024 年 1 月
夫妻/情侶出遊
2.0/5
發布於 2024 年 1 月 29 日
The swimming pool was closed and the hot tub not working. So disappointed after a busy travel day.
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Mary Teresa
入住於 2024 年 1 月
家庭出遊
5.0/5
超棒
發布於 2024 年 1 月 22 日
The Hilton in Scranton is always a good place to stay. Nice staff and easy location to the university.
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Joanna
入住於 2024 年 3 月
其他
4.0/5
很好
發布於 2024 年 3 月 7 日
Bathroom was not very clean. Toilette, floor, no hand soap available at the sink.