克里斯塔綠洲飯店

克里斯塔綠洲飯店的評論

克里斯塔綠洲飯店

134 Union Ave, 哈拉雷, 哈拉雷省, 津巴布韋查看飯店詳情
克里斯塔綠洲飯店
克里斯塔綠洲飯店克里斯塔綠洲飯店克里斯塔綠洲飯店
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克里斯塔綠洲飯店的真實房客評論

7.6/10
好
72 則評論
驗證過的評論
位置7.7
設施7.5
服務7.6
衛生程度7.6
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所有評論(72)
好評(43)
附有照片/影片的評論(2)
負評(2)
訪客用戶
入住於 2025 年 6 月
獨自出遊
6 則評論
6.0/10
發布於 2025 年 7 月 20 日
Hotel badly in need of refurbishment and need accessibility to elderly and disabled. Need a lift. Curtains are falling and cleaners knock at door early morning. Need no-disturbance sign.
翻譯
訪客用戶
入住於 2025 年 3 月
獨自出遊
1 則評論
10/10
超棒
發布於 2025 年 4 月 25 日
The location is very convenient right in the cod.  The room very clean n smart.  Friendly n helpful stuff
翻譯
Grace555
入住於 2025 年 7 月
商務出差
23 則評論
10/10
超棒
發布於 2025 年 10 月 15 日
It was a good place to be, very clean
翻譯
住宿方回覆: Dear Grace555,Thank you for your feedback, and for taking the time to write about your visit.We look forward to welcoming you back to Cresta Oasis Hotel soon!Kind regards,Siphiwo MoyoGuest Experience Officer
訪客用戶
入住於 2025 年 1 月
夫妻／情侶出遊
86 則評論
8.5/10
很好
發布於 2025 年 5 月 10 日
Pretty good!!!!!!!!!!!!
翻譯
訪客用戶
入住於 2023 年 11 月
其他
1 則評論
9.5/10
極佳
發布於 2024 年 1 月 5 日
Hotel catered to the extra requests I made with no additional cost which was lovely. They the process run smoothly. Will definitely go back.
翻譯
Alina O
入住於 2025 年 8 月
家庭出遊
6.0/10
發布於 2025 年 9 月 11 日
Staff was lovely, friendly and helpful. Rooms were clean and sheets fresh. AC worked well. Towels replaced daily. Floors look new in rooms. The room sizes vary greatly depending on the location. Be ready to use stairs as they have no elevator. Cafe speciality coffees were very good. Issues - room card keys needed reprogramming often, got wash clothes on day 5, closets are dated, very dim lighting inside rooms and outside seating areas. Bathroom shower has a very large step and sinks are very small.
翻譯
住宿方回覆: Dear 307alinao, Thank you for your feedback, and for taking the time to write about your visit. We look forward to welcoming you back to Cresta Oasis Hotel soon! Kind regards,
azulu191
入住於 2025 年 8 月
商務出差
10/10
超棒
發布於 2025 年 9 月 15 日
A very homely place with exceptionally friendly staff in all departments. Pool side bar and relaxing well trimmed flora and garden chairs gives a relaxing atmosphere at any time and an ideal place for socialising. Great Hotel and a great ambience
翻譯
住宿方回覆: Dear azulu191, Thank you for your feedback, and for taking the time to write about your visit. We look forward to welcoming you back to Cresta Oasis Hotel soon! Regards,
訪客用戶
入住於 2025 年 9 月
好友出遊
8.0/10
很好
發布於 2025 年 10 月 21 日
All good had a pleasant stay. Enjoyed the calmness and the staff was excellent with warm friendly smiles.Thank you
翻譯
martinP3218KH
入住於 2024 年 9 月
商務出差
4.0/10
發布於 2024 年 10 月 29 日
The overall comfort of the hotel is good. The staff is kind but not well trained. We had to repeatedly talk to different desk staff about our reservation. Since it was two rooms on the same reservation, they seemed confused and I thought it was worked out 3 different times, but still they tried to cherge me for the second room. On the night that I checked in, I noticed some dirty dishes from room service on the floor of a hall. When I checked out 2 days later, they were still there. The design of the hotel is very inconvenient. There is no elevator and the room numbers don’t make sense. The third floor is the 200’s and the second floor is the 300’s. My traveling companions were in a room on side of the building from me and to get there, I had to walk down two flights of stairs and then bavk up, even though we were on the same floor.
翻譯
住宿方回覆: Good day Mr Martin, Thank you for taking the time to give us feedback following your recent stay at Cresta Oasis Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the highlighted concerns by no means reflects the high standard of quality and service that Cresta Oasis Hotel is usually proud to offer. I confirm therefore that we are addressing the issues you raised in serious light and corrective action will be taken to rectify our shortcomings. Guest feedback is imperative for us to ensure whether we are meeting and exceeding our Guests' expectations or not. We rely on Guest feedback to determine both the positive and negative aspects of our Hotel and to improve wherever possible. Your feedback has therefore been truly invaluable to us. Thank you for assisting us in our pursuit of service excellence. We hope to have the privilege of welcoming you back to Cresta Oasis Hotel again soon. Regards,
nkinzo2024
入住於 2024 年 8 月
商務出差
8.0/10
很好
發布於 2024 年 9 月 30 日
J’ai passé un bon séjour et j’ai beaucoup apprécié l’espace, les chambres, les services de chambre et l’emplacement de l’hôtel. Sauf que nous n’avions pas apprécié les appels intempestifs des responsables posants des questions sur les jours de départ alors que toutes ces informations sont fournies à l’avance le jour d’arrivée. Pour le reste CRESTA Hôtel est une endroit sûr pour le séjour des affaires et même en famille.
翻譯
住宿方回覆: Cher Joseph NKINZO, Au nom de toute l'équipe de l'hôtel, merci d'avoir partagé votre séjour avec nous ! Il est toujours encourageant d’entendre des commentaires positifs. Nous nous efforçons de fournir un excellent service client dans tous les aspects de l'hôtel. Merci d'avoir également porté à notre attention les problèmes d'appels intempestifs, nous avons engagé les départements concernés pour prendre des mesures correctives. Nos sincères excuses pour tout inconvénient causé. Merci d'avoir également recommandé l'hôtel. Nous sommes impatients de vous accueillir à nouveau bientôt. Merci encore pour votre recommandation aux autres!
thabanisibanda
入住於 2024 年 9 月
商務出差
2.0/10
發布於 2024 年 10 月 17 日
The reception staff were not welcoming and not able to assist carrying bags up the stairs when they aware that there is no lift
翻譯
住宿方回覆: Dear Thabani, On behalf of the entire hotel team, thank you for sharing about your stay with us! It is always encouraging to hear positive feedback. We strive to deliver excellent customer service in all aspects throughout the hotel. Thank you for bringing to our attention the staff friendliness and concierge service concern. We have since taken note of the concerns and the respective departments are implementing corrective measures in order to ensure our overall Guest`s experience is beyond expectation . Our sincere apologies as we fell short of your expectation on this particular occasion . We request to be granted with yet an opportunity to host you once again ! Once again, we apologize for all the inconveniences caused. Regards,
訪客用戶
入住於 2023 年 5 月
商務出差
6.0/10
發布於 2023 年 6 月 1 日
Cresta Oasis is a no-nonsense, budget hotel offering everything one needs to be comfortable. However, it is definitely not a top-end establishment so if top quality finishes and furnishings is what you're after, rather pay the premium elsewhere. The newer rooms are comfortable and the wifi worked fine. Dining experience is in line with the rest of the establishment - solid, decent food but not your top-end gourmet experience.
翻譯
住宿方回覆: Dear Culture On behalf of the entire hotel team, thank you for sharing about your stay with us ! It is always encouraging to hear positive feedback. We strive to deliver excellent customer service in all aspects throughout the hotel . Thank you for acknowledging the location, rooms quality , WI-FI and value for money . We look forward to welcome you back soon. Thanks again for your recommendation to others!
Александр Б
入住於 2026 年 2 月
商務出差
10/10
超棒
發布於 2026 年 2 月 28 日
It’s very good and comfortable hotel
翻譯
住宿方回覆: Dear Valued Guest, We appreciate you taking time to write about your experience with us. We are most pleased to know that your stay was comfortable. Looking forward to welcoming you back. Kind Regards Nyasha
Nosizo C
入住於 2025 年 10 月
商務出差
10/10
超棒
發布於 2025 年 11 月 18 日
I love Cresta Oasis , always have a great experience there, great hospitality,clean rooms and the food , I love their traditional menu , their baobab juice is just amazing
翻譯
住宿方回覆: Dear Nosizo C, Thank you for your feedback, and for taking the time to write about your visit. We look forward to welcoming you back to Cresta Oasis Hotel soon! Kind regards,
訪客用戶
入住於 2026 年 4 月
商務出差
6.0/10
發布於 2026 年 5 月 5 日
decent rooms, comfortable bed, friendly staff and a very convenient location. a good option when you get into harare late and without a reservation.
翻譯