芝加哥紹姆堡福朋喜來登飯店(Four Points by Sheraton Chicago Schaumburg)

I walked into the room and thought it smelled like cigarette smoke and it was a nonsmoking room, so I called the front desk, and he was able to get me checked into a new room in minutes. Super pleased with my stay and grateful for the amazing service!

Overall it was comfortable stay. The hotel is clean and updated, but for some reason, the floor is not flat and bathroom exhaust vent was so old. I hope they will fix these details at some point.

We only stayed one night. So we were in and out. But it would have been nice to experience the amenities the hotel had to offer. They seemed very up to date and clean.

Great location close to Woodfield Mall, shops and restaurants. This is our second stay here and we will be back again!

It was a basic stay but they are very understaffed. They were not able to bring us new towels when needed or toiletries. The main desk is not staffed so we had to go to the bar area to be checked in. Not a big deal but the person who was checking us in was busy so he didn’t seem super welcoming. The room was okay I expected to be able to open the window for some air flow but the windows were nailed shut. The closet/cabinet also kept moving and bumping against the wall with every step we took. The walls are very thin and we were close to the elevator so we heard EVERYTHING. Overall, it was a clean place to rest our head but we expected more from a Marriott hotel.

Hotel staff attempted to enter our room without warning. They used their key and just opened the door without knocking. This was not housekeeping entering, we had a one night stay and no need for housekeeping.

Room wasn’t ready yet no breakfast included

Bed was comfortable, staff friendly and informative, overall a great nights stay

I like how the environment was so quiet and reserved. The staff were very welcoming and it felt like home for the days I stayed.