Eddie Iraklis
2023 年 7 月 26 日
The resort is well maintained and the general common area are well kept and clean. The place is amazing if you get a unit that’s as beautiful as what we got.(although the dishwasher was broken, only one phone in the huge condo worked, the internet modem was broken had to wait for IT to fix,took 3 days). The pool was large and amazing and the guacamole and chips and the shrimp skewers where the go to food items on the menu. The pool staff, the wait staff, bar, all top notch! Best in the business!
The let down was the food. The two breakfast buffets was all cold, was never told I could order food from menu, but paid for in package. the room service food was cold. Even the fine restaurants on the property was terrible! The “Steak house”couldn’t cook at steak medium rare if their life depended on it “piano entertainment was atrocious, novice at best and music off key, Japanese sushi restaurant was disgusting. Don’t fall “exclusive breakfast” invite (already paid in all inclusive package), its a timeshare “don’t call it a time share” scam she, the “concierge” misrepresents. Also checkout scam, they will charge you a “night service” of different $$ charges everyday. They can’t explain what it is, then said it was gratuity fee! I said I paid $400 in cash tips to everyone that came into contact with! he said oh its service fee ******* contract, I reviewed docu. and nothing of the sort. My extended family that has been going there for a decade confirmed that didn’t make sense
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