萬豪阿魯巴沖浪俱樂部度假飯店(Marriott's Aruba Surf Club)

We are currently renting at Marriott Surf through Redweek, but are loyal Marriott Platinum members. It has been a very comfortable stay, staff are great and they work hard. They never ran out of beach towels on our stay and check-in was fast. They provide laundry detergent, dishwasher det, coffee filters, soap, shampoo. Pool chairs are plentiful, though to get a perfect spot, join the noctural pool people and camp out at 5:50-7:00 AM on your perfect chairs to mark you spot with your tag then go back to sleep. My husband would do this just for the fun of competition. Only complaints: Walls are paper thin, so just hope that you are not next to an obnoxious family like we currently are. Food options onsite are minimal and vegan options are slim. Great food options are a short walk or taxi away. Recommend: Palm tours semi-private van for airport transfer, Eduardo's Beach Shack (La Playa), Papiamento, Po-ké ono, Bowls Noodle Bar, Fishes and More and Ike's. Superfoods is worth the taxi for groceries.

Do not believe the sales pitch. Presidential level and never able to get in when you want where you want to go. Rooms no longer being cleaned for a whole week. They blame it on covid but no one could explain how a dirtier room makes you safer. Recently came from another island and that non Marriott resort had the rooms being cleaned twice daily. Trying to get a chair at the pool is not worth the aggravation unless you enjoy getting down there at sunrise. You have to request a writing pen if you want one in your room. We were starting to ration soap by mid week to avoid running out.

I love my timeshare. Always great weather, friendly folks, activities. I always have things to do, activities to attend. Easy walk to great places to eat. Easy walk to the Marriott or the Ritz. Awesome sushi at Marriott hotel. Great spa at the Ritz.

A nice hotel for sure and I’m hoping my experience was just a fluke. Our room was disgusting. Absolutely disgusting. The front desk was rude. An example was when I called and asked about getting chairs for the beach if we didn’t have a palapa reservation, she told me to go to the gift shop and buy a chair and sit wherever I wanted. I also got such a hard time getting towels for the room while ours were in the laundry that I had to dry my kids with kitchen towels. Very rude. Most of the employees were super friendly but I encountered too many rude ones at the “at your service” department. We found liquor bottles under our 4 year olds bed and he was coincidentally sick that day and when I raised my suspicions to housekeeping they said it’s my sons fault for drinking them (if he even did) but HES 4 years old!!! When I spoke to management about all my issues they basically ignored me. Housekeeping did come right away to clean the room but the manager promised to follow up with the other issues and never did. I went to the front desk and was ignored. I checked out without any kind of resolution. I don’t want a refund or to be comped or anything. I wanted someone to acknowledge there were issues and simply apologize for how we were treated. Wasn’t asking a lot.

Friendliest place I have ever been. Great beaches. Marriott accommodations were spacious, a d clean. Many fun activities on the island. Everyone speaks English. Aruba offers something for everyone. I plan on going again next year and I can’t wait!

Another great time at the Marriott SC. Year after year this resort never disappoints. Besides the resort having all amenities you will ever need, it's the workers and staff that make this a "special" place. They are the most gracious people you will ever meet. I would like to give a special "shout out" to a few of the palapa attendants that work so hard and are the best...Benito, Julio, Philip and Jeanrick. They are like family and work so hard to make your beach experience that much enjoyable.

Once again they knocked it out of the park. Props to the following staff members: Yenny - Captains Galley Vener - Captains Galley Jenard - Captains Galley Chichi - Front Desk Louimar - Loss and Prevention Glinnys - Captains Galley Gloria Arrendado - Housekeeping *THE BEST All the staff setting up the Palapas So many more to mention