This is a beautiful, recently renovated property that was perfect except for a few flaws that are both surprising and potentially serious.
First the positives. Aesthetically, the new design is beautiful -- large (really large) bed, large smart TV, and a cool curved couch with ottoman, a desk with versatile pull-out table, microwave, fridge and coffee maker.
However, there are a few things that Marriott needs to address. Things that effect the customer experience, and more importantly, customer safety.
Both the bathroom floor and the shower floor/pan are extremely slippery when a little soapy water gets on them. I slipped onside the shower and on the tile floor, but didn't get hurt/
Also, Marriott has shifted from bar soap and small, individual shampoo and conditioner, to large pump bottles. The problem is the color scheme -- gray with light green print -- makes it nearly impossible to read, especially for those who wear glasses everywhere except in the shower. The labels indicating Body Wash, Shampoo and Conditioner were not decipherable especially in somewhat dim light.
Also, the curved couch looks great but it's not very comfortable to sit on, and that may be an understatement.
I can't believe Marriott didn't test the new design before implementing it. Except for these items, it's a beautiful design and the staff was very polite and professional.
翻譯
Ana
入住於 2023 年 6 月
其他
1.0/5
發布於 2023 年 6 月 26 日
On Friday, my brother came to visit and the man at the desk just gave him a key without coming to the room to verify who he was.He opened the door as I was getting dress. I was so embarrassed. That is unacceptable and I will write to other people until I get some answers for being unprofessional and unsafe.
翻譯
Verified traveler
入住於 2023 年 8 月
其他
5.0/5
超棒
發布於 2023 年 8 月 20 日
Everyone was good and helpful with everything. I was able to get extended checkout which is always important when traveling! Wonderful staff!
翻譯
Najee
入住於 2023 年 8 月
其他
5.0/5
超棒
發布於 2023 年 8 月 8 日
It was a pretty nice stay, i like the fact that HBO Max was free and there were plenty of clean towels and bedding.
翻譯
Jonathan
入住於 2023 年 6 月
家庭出遊
2.0/5
發布於 2023 年 6 月 24 日
The property was convenient, but I was lied to about hot tub there’s not one , but was told there was that’s why I went there , I have a bad back
翻譯
Sonja
入住於 2023 年 6 月
商務出差
5.0/5
超棒
發布於 2023 年 6 月 20 日
This hotel is 100% worth it! The room was clean. The bed was super comfy. I will definitely book here again :)
翻譯
Patrick
入住於 2023 年 5 月
家庭出遊
5.0/5
超棒
發布於 2023 年 5 月 28 日
Staff were excellent. Room was clean and in good condition. Property location was convenient for our one night stay.
翻譯
Joseph
入住於 2023 年 9 月
商務出差
5.0/5
超棒
發布於 2023 年 9 月 29 日
Courteous, efficient staff
Convenience to airport
Nice little bistro
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Judith
入住於 2023 年 8 月
商務出差
5.0/5
超棒
發布於 2023 年 8 月 4 日
I had
a very comfortable stay and will definitely
Stay on my next trip to Sarasota.
翻譯
Robert W
入住於 2023 年 3 月
家庭出遊
3.0/5
發布於 2023 年 3 月 23 日
Breakfast too expensive ! $25.for two small muffins and two coffees. Very little staff. No one at desk for checkin.
翻譯
Glenn
入住於 2023 年 3 月
其他
3.0/5
發布於 2023 年 3 月 19 日
Check in person was not friendly, gave us poor information about breakfast and didn't seem to care about customer service.
翻譯
Brad
入住於 2024 年 3 月
其他
4.0/5
很好
發布於 2024 年 3 月 8 日
Check in was difficult as the person at the desk spoke very very broken English
Toilet in bathroom was not filling correctly and leaking around base
Keisha was very helpful and moved me to new room
Very friendly staff in bistro
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Dave
入住於 2024 年 1 月
其他
4.0/5
很好
發布於 2024 年 1 月 19 日
The only disappointment was that the hotel does not offer a shuttle to Sarasota airport, even though we booked it for that purpose. At hotel check-in, we asked about it and was told they didn't have one. We told them they were being advertised as having one, to which they said they check all of their postings to make sure it shows they don't. We showed the front desk where we saw it advertised. It didn't get us a shuttle though. Luckily it was only a 15 minute walk.
翻譯
Stephanie
入住於 2024 年 2 月
家庭出遊
5.0/5
超棒
發布於 2024 年 2 月 9 日
Wonderful beds, friendly staff, parking, easy to find. Our room was quiet and comfortable.