聖多美歐馬裡飯店(Omali Sao Tome)

This was definitely a terrible experience that we will not repeat. On one of the days we stayed at the Omali Lodge in Sao Tome, we got to our room and there was a huge crab in the toilet bowl. We contacted reception, and a cleaning lady came and pushed it down the toilet and flushed it. We changed rooms and that was that. Later the same day, we were feeding dogs who were roaming outside the Omali restaurant, when the hotel's General Manager, Mr. José Miguel Ferreira Mendes, told us, in a very rude and annoying way, that we couldn't do that because then the dogs wouldn't leave and would come back for more. We asked to speak to him to understand the reasons for his rudeness and to better understand why street dogs are outside Omali Lodge, when they can be better tended and cared for by the hotel staff in other areas. We also discussed the event earlier that day. His response was to completely dismiss the situation and to disrespectfully make light of the situation. His rudeness and his dismissive attitude prompted us to check out of the Omali Lodge then and there and move elsewhere. Such behavior can never be condoned and must is least accepted from anyone, and even more so from the hotel's General Manager. He told us he has been here for years and years, but the staff, who treated us very very well told us that no one likes the General Manager. Since we were there for business, we understand the value and time a good clean hotel gives and Omali seemed just right till this happened. Clearly, it is obvious that Mr. José Miguel Ferreira Mendes is not fit to handle customer complaints, lend a listening ear, and resolve problems from their root, let alone manage a hotel.

We had a good experience at Omali. The room and grounds were all very clean, with a modern bathroom. Lots of space. Nice pool, decent exercise room. Food is very good -- stick with the fish. Restaurant service is slow, but that is endemic to STP. Get used to it. People are always friendly. In all, a very good place to stay in Sao Tome.

paz y tranquilidad y la playa al frente el recepcionista muy amable buen wifi tiene cancha tenis y piscina el pestana sao tome tambien es bueno cerca esta en restaurante atlantique es chino y fusion africano muy amplio y rica la comida muy limpio deben ir un poco mas lejos esta mucumbli hotel rural muyy bueno en la isla de rolas en el guest house un pescado divino en el pueblo ir a diogo vaz chocolates son opciones para que salgan y no se encierren en el hotel

Excelente estadia, boa comida e um staff excelente,csempre empenhado em satisfazer o cliente. A Diretora do hotel D. Delfina muito empenhada em proporcionar bons momentos e sempre disponivel para os hospedes. Comida muito boa, quartos limpos. Recomendo vivamente o Hotel Omali

When I checked in I was basically thrown a key and shown to my room. Don't know if they remembered me from the previous stay a few days earlier but either way they should have made an effort to describe amenities and so on. This visit I ate dinner at the restaurant and while the food was good I had to wait over an hour from ordering until the meal was served. The outdoor seating is facing the road outside the hotel and made it a less enjoyable experience. On my final day I had a night flight so I paid extra to have my room available until the transfer to the airport but despite this housekeeping came and tried to clean the room three times. I would recommend the Omali if you only intend to sleep there between flights or as an outpost for tours to Sao Tome city and neighboring areas. It seemed like there were better options if you were willing to stay further from the city

Hôtel avec piscine très agréable et très propre. Le mobilier et la déco sont un peu vieillotte. Le personnel est au petit oignon. Le petit déjeuner est excellent. Les plats proposés au restaurant sont très bons (mais la carte manque un peu de choix). Emplacement idéale car près de l aéroport.

Muito simpático, perto do Aeroporto, a não mais de 5 minutos; a 7/8 minutos de carro de São Tomé cidade. Tem em frente a pequena praia. Os quartos são acolhedores, boa cama, boa net, limitada oferta de TV. Piscina e bar convidativos. Pequeno almoço bom, jantar com muitas opções (e boas) em grande parte locais. Para quem aqui ficar o grande senão, é longe da cidade para se ir a pé...

A really nice hotel on a beautiful island. The absolutely best thing with this hotel is the fantastic staff that is extremly helpful. They really do that little extra to help you any way they can. I can really recommend a stay at this hotel. You will not be disapointed

Only spent one night between flights. Staff was friendly during check-in. Breakfast was okay but a little limited in choices which is to be expected for a small island